Account Executive - Insurance Broking

Full-Time | Work From Home

MKW Insurance Brokers

Located within the Sydney or Central Coast region (required)

About MKW Insurance Brokers

MKW Insurance Brokers is an established and growing Steadfast-member brokerage providing tailored insurance solutions across Domestic, SME and Commercial clients Australia-wide.

We combine deep technical expertise with modern systems, automation and AI-driven tools to deliver rapid, high-quality outcomes for our clients. Our client base is diverse, our work is varied, and our standards are high, but our culture is what truly sets us apart.

At MKW, we believe outstanding results come from trust, flexibility and support. We are not a clock-watching or micromanaged environment. This is a full-time work from home role, supported by regular team catch-ups, collaboration sessions and team functions to ensure you remain connected, supported and engaged.

The Opportunity

We are seeking an Account Executive to manage and service an established insurance portfolio with a mix of Domestic, SME and Commercial clients, whilst providing support to our Account Managers across a broad range of insurance programs.

This role would suit someone with approximately 2-3 years' experience in the insurance industry, whether that's as an Assistant Broker, Broker Support Officer, Claims Officer, Insurance Administrator or a developing Account Executive looking for a genuine long-term career pathway in insurance broking.

While you will manage your own portfolio, you will also work closely with our Account Managers, assisting with renewals, recent business, client servicing and insurer negotiations across SME and Commercial accounts. This exposure provides an excellent opportunity to broaden your technical knowledge and gain hands-on experience across multiple classes of insurance.

This is a role with significant learning and growth potential. You will gain exposure to all aspects of the insurance lifecycle while being supported by account managers who are invested in your professional development and long-term success.

What You'll Be Doing

Portfolio Management

- Managing an established portfolio of Domestic, SME and Commercial clients
- Processing renewals, endorsements,



cancellations and new business
- Preparing Certificates of Currency and policy documentation
- Providing professional advice and service to clients via phone and email
- Building strong client relationships through proactive communication
- Maintaining accurate client records and compliance documentation

Account Manager Support

- Assisting Account Managers with renewals, endorsements and new business placements
- Preparing quotations, insurer submissions and client documentation
- Liaising with insurers, underwriters and clients
- Supporting claims lodgement and client communications
- Assisting with the administration and servicing of SME and Commercial insurance programs
- Providing high-quality day-to-day portfolio support and helping deliver outstanding client outcomes

About You We're looking for someone who is proactive, personable, technologically capable and eager to learn.

You may already have insurance industry experience and be looking for the next step in your career with greater responsibility, client exposure and long-term growth opportunities within a supportive and modern brokerage environment.

To be successful in this role, you will ideally have:

- Located within the Sydney or Central Coast region to facilitate regular team catch-ups and events (required).
- Approximately 2-3 years' experience within the insurance industry
- Tier 2 qualification (essential), Tier 1 qualification (highly regarded)
- Strong communication and relationship-building skills
- The ability to manage competing priorities and work independently
- A willingness to learn and take on new challenges
- A positive, team-first attitude and willingness to assist wherever needed
- Strong attention to detail and organisational skills
- A genuine desire to build a long-term career in insurance broking




- Confidence using technology and a willingness to embrace automation and modern systems to improve efficiency and client outcomes
- Strong working knowledge of Microsoft Office Suite and Adobe Acrobat
- Exposure to systems such as Sunrise Exchange, Insight, SCTP and OfficeTech/Lucinda would be highly regarded

Why You'll Love Working at MKW

- Full-time work from home position
- Training, mentoring and support from account managers
- Exposure to a broad range of general insurance products
- Ongoing professional development and support towards further industry qualifications (ANZIIF)
- Competitive salary package based on experience
- Generous bonus and incentive opportunities
- Modern systems, automation and AI-driven technology
- Supportive, collaborative and genuinely flexible culture

What This Role Is (and Isn't) ✅ A genuine career opportunity with clear progression pathways

✅ A role managing your own portfolio while gaining exposure to more complex SME and Commercial insurance programs

✅ The opportunity to work closely with experienced Account Managers who actively support your development

✅ Ongoing mentoring from three highly experienced Directors who remain actively involved in the day-to-day broking and operations of the business

✅ A role that combines client interaction, portfolio management and broker support responsibilities

✅ A full-time work-from-home position with flexibility, support and accountability

✅ A brokerage that embraces technology, automation and AI to help its team work smarter

✅ Ongoing learning opportunities and support towards long-term career growth

❌ Not a purely administrative processing role

❌ Not a position where career progression is capped

Please note:

- Applicants must be currently based in Australia with full working rights.
- Visa sponsorship is not available for this role.
- MKW Insurance Brokers does not accept applications from recruitment agencies.

For further information about MKW Insurance Brokers, please visit MKW Insurance Brokers. For a confidential discussion about the role, please contact Kathryn Dunn on [0414 797 266](tel:0414 797 266) or via email at [email protected].

📌 Account Executive - Insurance Broking (Sydney)
🏢 MKW Insurance Brokers
📍 Sydney