About Us

At Cadell Food Service, we're proud to be a family-owned business with a passion for quality service and reliability. What began in 1994 as a small operation with just five team members has grown into one of Victoria's leading food service distributors, now employing more than 200 dedicated staff across our purpose-built Melbourne branch and our contemporary regional facility. Our commitment to excellence has earned us significant industry recognition.

We are honoured to have been awarded Countrywide Regional Supplier of the Year for five consecutive years, as well as the prestigious title of Countrywide National Distributor of the Year in 2025.

The Opportunity

Are you a detail-driven finance professional who enjoys building strong customer relationships while keeping the numbers in order? We are seeking an experienced Accounts Receivable Officer to join our Finance and Admin team. Reporting to the Finance Manager, you will manage the end-to-end collection of outstanding monies owed, minimise the Company's debt position, and support the broader accounts receivable function from daily debtor follow-up through to reconciliations, reporting and general AR administration.

This role is key to maintaining healthy cash flow, strong customer relationships, and smooth coordination with our sales, distribution and warehouse teams.

Key Responsibilities

- Collect receivables in a timely manner, in line with contractual arrangements and company targets.
- Liaise with customers, sales staff and branch managers to follow up outstanding payments.
- Undertake customer account reconciliations, including contract customer accounts.
- Follow up on remittances and enter payment allocations into the finance database system.
- Recommend action on delinquent accounts and bad debts,



liaising with debt collectors or legal advisers on recovery action where required.
- Investigate credit status for new or existing customers requesting extensions to their arrangements, and grant or recommend credit approval within company guidelines.
- Process cash receipting, bank deposits, credit card payments and bank account reconciliations, including entering journal entries.
- Prepare credit rating reports on customers and provide periodic reporting on the receivables position.
- Send daily reminders on overdue accounts and issue invoice or credit note copies as requested.
- Provide ad hoc administration support across the finance team, including general filing, as needed.

About you:

- Certificate III in Business Administration as a minimum, or relevant equivalent experience.
- Demonstrated experience in accounts receivable, credit control or a similar accounts role.
- Intermediate data processing and general accounts experience, with proficiency in data entry and management.
- Experience in a customer contact role, with the ability to build strong working relationships with customers.
- Sound knowledge of general accounting procedures and computer applications.
- High-level organisational and prioritising skills, with excellent attention to detail and accuracy.
- Excellent written and verbal communication skills, with the ability to liaise effectively with people at all levels, internally and externally.
- Ability to work autonomously with minimal supervision, and a proactive,



solutions-focused approach to problem-solving.
- A collaborative team player who can also be firm, with tact and diplomacy, when needed.

We offer:

- Competitive Compensation – Receive fair and industry-competitive wages.
- Employee Discounts – Enjoy exclusive staff discounts on products.
- Career Growth Opportunities – Access professional development programs and career advancement opportunities within a dynamic and supportive environment.
- Inclusive Workplace Culture – Be part of an organization that values diversity, fosters inclusion, and ensures all employees feel respected and valued.
- On-Site Parking – Convenient on-site parking is provided for employees.
- Employee Assistance Program (EAP) – Benefit from free and confidential counselling services available to employees and their families.

How to Apply: If you're a proactive and detail-oriented individual with a passion for health and safety, we'd love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and qualifications via the link below.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered, and we welcome applications from people of all ages, cultures, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

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