Senior Revenue Officer - Accounts Receivable

- Location:Ringwood

Senior Revenue Officer – Accounts Receivable

- Ongoing Full Time
- Location:Ringwood

Maroondah City Council is seeking an experienced Senior Revenue Officer – Accounts Receivable to deliver accurate, timely and customer-focused revenue services across invoicing, direct debits, reconciliations, banking and sundry debt management.

About the role

Working as part of a dedicated, customer-focused team, your responsibilities will include:

- Providing high-level customer service to internal and external customers via telephone, email and face-to-face.
- Processing invoices, statements, credits, refunds, adjustments and direct debit arrangements.
- Coordinating daily banking imports and reconciliations.
- Reviewing aged debtor reports and following up outstanding accounts.
- reparing monthly accounts receivable to general ledger reconciliations and management reports.
- Investigating and resolving complex debtor, invoicing, payment and account enquiries.
- Processing waste charge requests and assisting with Special Charge Schemes.
- Providing guidance to staff on invoicing options, systems and procedures.




- Assist with the administration and processing of other revenue activities within the Property, Revenue and Valuation Services area.

What we’re looking for

The ideal candidate will have:

- Relevant qualifications or extensive experience in rates, revenue or accounts receivable.
- Experience using financial or revenue management systems to process invoices, payments, direct debits, refunds and reconciliations.
- Experience reviewing aged debts, preparing reports and resolving financial discrepancies.
- Strong customer service, communication, problem-solving and financial literacy skills with high attention to detail and accuracy.
- The ability to work autonomously and collaboratively, manage priorities and provide guidance to colleagues as a senior staff member.

As part of our selection process you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check Card - Employee).

Closing Date: Sunday 6 September 2026

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📌 Senior Revenue Officer - Accounts Receivable (Williamstown)
🏢 Maroondah City Council
📍 Williamstown