Be the Go-To Leader on the Floor

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role

Bound offers a best in class book offer to browse before boarding your flight. With a wide range of genres including the Top 50 fiction, children’s, business, lifestyle; and special interest titles, you can browse in the comfort in our seating area. Looking for a special gift? We have a wide range to choose from including local craft spirits, chocolates, and gourmet food from southeast Queensland and beyond.

We’re looking for a committed and enthusiastic Supervisor to join our retail family at Brisbane Airport in a Full time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment.

Ideal availability

- Mon/Tues - Night availability
- Thurs/Fri/Sat/Sun - Full availability

What You’ll Do

- Deliver standout customer experiences – lead by example
- Guide and support your team to meet service and sales targets
- Maintain high visual merchandising and presentation standards
- Communicate clearly and respectfully with customers and team
- Bring accountability, reliability, and positivity to every shift

What We’re Looking For

- Experience in a team leadership role within a fast-paced retail or hospitality setting
- Confident communicator and motivator
- A passion for customer service and making people feel welcome




- Ability to stay organised, focused, and cool under pressure
- A respectful and team-oriented attitude
- Flexible availability (early mornings, nights, weekends & holidays)
- Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

- Parking – Based on location we offer free/subsidised airport parking for our employees
- Dynamic Airport Environment – Work where no two days are the same
- Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
- Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
- Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
- Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end‑of‑year bonus
- Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
- Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

#J-18808-Ljbffr

📌 Cafe Supervisor (Brisbane)
🏢 Lagardere Awpl External Careers
📍 Brisbane