Canterbury Assistant Manager

Canterbury, Melbourne | Full-Time | Premium Chocolate & Café Retail

Torode Xocolatl is seeking a mature, reliable and customer-focused Canterbury Assistant Manager to support the day-to-day operation of our Canterbury store. Reporting to the Venue & Retail Operations Manager, this is a hands-on leadership role for someone who can lead a shift, support the team and maintain high standards.

Key responsibilities

Support the day-to-day running of the Canterbury store

Lead shifts and supervise team members

Deliver excellent customer service and a warm store experience

Maintain store presentation, cleanliness and product standards

Support beverage consistency, especially hot chocolate and café service

Assist with opening, closing, cash handling and daily store procedures

Restock products and support stock control

Train and Coach new team members and reinforce expectations

Escalate staffing, customer or operational issues appropriately





Ensure tasks are completed and communicated clearly to management

About you

Previous retail, café or hospitality leadership experience

Mature, dependable and calm under pressure

Robust communication and follow-through

Able to hold standards and lead by example

Organised, proactive and professional

Comfortable reporting issues and updates to management

Available to work weekdays, weekends and peak trading periods as required

What we are looking for

We are looking for someone who brings maturity, accountability and consistency to Canterbury, and who can be relied upon to communicate well, support the team and ensure the store operates to a high standard.

To apply

Please submit your resume together with a short introduction outlining your experience and why you would like to join Torode Xocolatl.

📌 Assistant Manager (Melbourne)
🏢 Torode Solutions
📍 Melbourne