Program Support Officer – TMRQJP00002870

We are seeking an experienced Program support Officer to provide high quality administrative and operational support within a busy and collaborative team environment. This role plays a critical part in ensuring the effective delivery of business operations through responsive stakeholder support, accurate record management, and efficient administrative processes.

This is an excellent opportunity to contribute to a fast paced organisation, working across multiple functions including stakeholder engagement, correspondence management, governance support, records administration, and continuous improvement initiatives.

Key Responsibilities

- Manage high-volume inboxes and correspondence, ensuring timely and professional responses.
- Provide administrative support across a range of business activities and projects.
- Maintain accurate records, databases, and documentation in accordance with organisational requirements.
- Support governance and compliance activities through effective record-keeping and information management.
- Liaise with internal and external stakeholders to deliver high-quality customer service outcomes.
- Identify and contribute to business process improvements and administrative efficiencies.
- Coordinate meetings, documentation, reports, and general office support functions.

About You

You will bring demonstrated experience in administration and business support roles,



with the ability to manage competing priorities while maintaining a high level of accuracy and professionalism. You are organised, proactive, and customer-focused, with a strong commitment to delivering positive outcomes for stakeholders and supporting team success.

Essential Experience

- Experience managing busy, high-volume inboxes and stakeholder – communications.
- Strong organisational and time-management skills, with the ability to prioritise workload effectively.
- Excellent attention to detail and commitment to quality outcomes.
- Demonstrated problem-solving skills and ability to work independently.
- Experience maintaining databases, records, and administrative documentation.
- Strong customer service and stakeholder engagement skills.
- Proficiency in Microsoft Office applications, including Teams and SharePoint.
- Ability to contribute positively within a collaborative team environment.
- Commitment to fostering a respectful, inclusive, and diverse workplace culture.

Highly Regarded

- Experience identifying and implementing process improvement initiatives.
- Knowledge of government or public sector business processes and practices.
- Experience working with governance, compliance, or records management frameworks.

What’s on Offer

- Long-term contract chance.
- Opportunity to contribute to meaningful and high-impact work.
- Collaborative and supportive team environment.
- Exposure to a broad range of stakeholders and business functions.
- Professional development and growth opportunities.

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📌 Program Support Officer – TMR870 (Queensland)
🏢 M&T Resources
📍 Queensland