Australian Secret Intelligence Service (AIS) in Canberra is seeking an ITSM Configuration Manager to lead SACM design, governance and ongoing improvements. You will own CMDB strategy, data model, integrations, and controls to deliver trusted configuration data across the agency’s technology landscape.
The role supports change enablement, incident and problem management, service continuity, risk, and audit, ensuring accurate visibility and faster recovery while partnering with cross‑agency teams
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📌 Strategic ITSM Configuration Lead (CMDB & SACM) (Canberra)
🏢 Australian Secret Intelligence Service
📍 Canberra
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