Branch Member Consultant – Part-Time

MAYDAY Recruitment is excited to partner with a well-established and purpose-driven organisation to recruit a Branch Member Consultant for their Adelaide-based branch.

This is a fantastic opportunity for a customer-focused sales professional who enjoys building genuine relationships, working towards KPIs and helping people make informed decisions about their insurance and healthcare needs.

You'll join a small, supportive team where you'll have the opportunity to build long-term relationships with customers and make a genuine difference to their experience.

The Opportunity

This is a permanent part-time position, working 22.5 hours per week, Monday to Wednesday, 8:45am – 5:00pm.

You'll receive comprehensive training to set you up for success:

- 1 week of full-time induction training, with travel and accommodation arranged

- Followed by 3 weeks of training in the branch

- Some flexibility can be considered during the branch training period for the right candidate

- Once fully trained, you'll work a rotating Saturday roster, approximately 1–2 Saturdays per month, 10:00am – 2:00pm, with additional pay for these shifts

This is a role where the organisation is looking for someone who is genuinely interested in building a long-term career.

What You'll Be Doing

- Provide exceptional face-to-face and telephone service to customers

- Have needs-based conversations to understand customers' circumstances and recommend appropriate insurance products

- Work towards individual and team KPIs while maintaining a strong focus on customer outcomes

- Resolve customer enquiries and problems, going above and beyond to deliver a positive experience

- Build solid, trusted relationships with customers and the local community





- Maintain accurate customer information in line with organisational policies and procedures

- Learn and confidently navigate internal systems and processes

- Contribute to a positive and collaborative team environment

What We're Looking For

We're looking for someone who combines strong customer service skills with a genuine sales mindset.

You'll ideally bring

- Previous experience in sales and customer service, ideally working towards KPIs or targets

- Confidence building rapport and holding meaningful conversations with customers
- An empathetic and customer-focused approach

- Strong communication skills and the ability to understand and respond to individual needs

- Confidence learning and navigating new systems
- A collaborative, adaptable and positive approach
- A genuine interest in building a long-term career

Experience in private health insurance or financial services would be highly regarded, however candidates from retail sales or other customer-focused environments are also encouraged to apply.

What's In It For You?

- $66K + super for a full-time equivalent role, pro rata to approximately $39 per hour for 22.5 hours per week

- Additional hours paid accordingly

- Additional pay for Saturday shifts

- Subsidised private health insurance

- Additional flexible leave days

- Ongoing coaching, development and support
- A close-knit, supportive team environment
- The opportunity to build a long-term career with a highly regarded organisation

Ready for Your Next Opportunity?

If you're a customer-focused sales professional looking for a stable, long-term part-time opportunity where you can make a genuine difference, we'd love to hear from you.

Apply now or contact MAYDAY Recruitment for a confidential discussion.

📌 Branch Customer Service Consultant (Adelaide)
🏢 Mayday Recruitment Group
📍 Adelaide