Australian Fair Work Commission - Sydney NSW

The Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.

To beeligible for employment with the Commission, the successfulapplicant must undergo and satisfy a National PoliceCheck.

About thePosition
Reporting to the Director, Conciliations Team within the DisputeResolution and Support Services Branch (the Branch),Conciliatorsare responsibleforundertaking informaldispute resolution of individual rights-based disputesincluding unfair dismissal and general protections involvingdismissal matters. This work includes conductingconciliations. Conciliators also play a leadership role,mentoring and coaching others and promoting an understandingof dispute resolution principles,processesand skillsinternally and externally.

Duties

- Developandmaintainan understanding of the team’s andBranch’s impact on the Commission’s strategic andoperationalobjectives.
- Contribute to strategicplanning anddelivery of team, Branch and Commissionpriorities andobjectivesincluding continuousimprovement of the Commission’s dispute resolutionservice.
- Deliverhigh quality,timelyalternate dispute resolutionservices consistent with the Conciliators’ Quality AssuranceFramework and other guidance materials.
- Usetechnology effectively to undertake dispute resolution andrelated activities within agreedtimeframesincludingto schedule, prepare for and complete postconciliation/conference activities such as prepare terms ofsettlement, close and refer matters to chambers and reportingrequirements.




- Maintainspecialistdisputeresolutionknowledgeandexpertiseandnational accreditation as a mediator.
- Supportthe development of self and others including:
- participating inpeer to peer and external observationprograms,
- guiding,coachingandmentoring others (including relief conciliators) toachieve their best performance with a robust clientservice focus and culture, and
- deliveringinternal and external training andpresentations.

- Managecomplex and sensitive escalations, including resolving conflictand contributing to strategicsolutions,problem-solvingand issues management forinternal and external stakeholders.
- Buildand sustain productive working relationships, collaboratingwith a diverse range of internal and external stakeholders toachieve the Commission’sobjectivesand overcomeconflict.
- Provideexpert,practicaland impartial advice and support toCommission Members, the General Manager and seniorleadership.
- Upholdand promote an inclusive, healthy, and safe workingenvironment, modelling and promoting ethical behaviour andpractices consistent with the APS Code of Conduct andValues.
- Engagepositively with risk and embed risk management in planning,decision making, and contributing toteamobjectives.




- Workcollaboratively and flexibly to support the branch todeliverobjectives, including by performing other dutieswhenrequired.

Additional Information

Commission staff have accessto hybrid working arrangements where they can work a combination of in the office and from home.

TheFairWorkCommission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to justice.As an employer, the Commission values diverse views andbackgrounds, including First Nations Australians, mature ageworkers, people from culturally and linguistically diversebackgrounds, carers, LGBTQIA+, people with disability and peoplewho are neurodiverse.Our aim is to create a workforce thatreflects the community in which we live.We also welcomeconversations about working flexibly.

RecruitAbilityapplies to this vacancy.Applicants are encouraged to request reasonable adjustments asrequired to assist your participation in this recruitmentprocess.

Attachments:
- APSC Cracking The Code.pdf
- PD - EL1 Conciliator, Conciliations - National - Aug.docx
- PD - EL1 Conciliator, Conciliations - National - Aug.pdf
- Principles for candidate use of AI in recruitment.pdf
- eRecruitment FAQ.docx

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📌 Conciliators (New South Wales)
🏢 Australian Fair Work Commission
📍 New South Wales