Business Development Manager

Location: Australia-wide - hybrid or remote depending on location, some travel required

Type: Full-time (0.8 FTE considered)

Join VetChat - where passion meets purpose

At VetChat, we're redefining how pet care is delivered. Our mission is simple but powerful: to give every pet family access to expert veterinary care - anytime, anywhere. At the heart of everything we do is a commitment to improving access to care while ensuring the long-term sustainability of Australia's veterinary industry.

Through our 24/7 telehealth platform, we connect pet families with Australian-registered vets via video, chat, or voice - usually within minutes. We partner with clinics to complement after-hours and overflow care, extending access for pets and pet carers when it matters most.

Our groundbreaking membership goes further still, offering unlimited access and financial support for urgent care - removing the barriers that too often stand between a pet and the care it needs.

With over 500,000 customers and growing, we're just getting started. If you're driven by purpose, innovation, and the chance to widen access to care for pets across Australia - this is your moment.

About the role

We're looking for a Business Development Manager who communicates naturally, connects easily with people, and is skilled at seeking out those who need what we offer. You'll be at the forefront of VetChat's expansion, shaping and executing sales strategies that fuel our mission and scale our impact - because every clinic that needs us should know we exist.

This is an Australia-wide role. We're a largely remote team, so the working arrangement is hybrid or remote depending on your location, with some travel required.

What you’ll do

- Lead and execute sales strategies that drive sustainable revenue growth.




- Identify and pursue high-value opportunities with key customers and strategic partners.
- Build lasting relationships by deeply understanding client needs and delivering tailored solutions.
- Monitor market trends and customer insights to inform agile, data-driven decisions.
- Track and optimise sales performance, identifying gaps and implementing improvements.
- Collaborate on promotional campaigns that elevate our brand and accelerate growth.
- Report to leadership on performance, pipeline progress, and market dynamics.
- Champion customer feedback to continuously improve our offerings and experience.

About you

You're a natural leader and strategic thinker who thrives in fast-paced, purpose-driven environments. You're not just looking for a job - you want to make an impact.

- Proven track record of exceeding sales targets and driving business growth.
- Self-starter with a proactive, solutions-focused mindset.
- Excellent communicator - confident, clear, and collaborative.
- Strong organisational skills and attention to detail.
- Comfortable navigating change and ambiguity with grace and adaptability.
- Passionate about team success, not just individual wins.

What you bring

- 3+ years of sales experience - veterinary industry experience highly preferred.
- Demonstrated success in growing market share, launching new products, or scaling partnerships.
- Ready to speak to specific examples of your sales results and impact.

Why VetChat?

Be part of a mission-driven company making a real difference in the lives of pets, their carers, and the veterinary industry.

- Join a founder-led team that values purpose, integrity, and collaboration.
- Work in a flexible workplace - hybrid or remote depending on your location - that supports your lifestyle and professional growth.
- Help shape the future of veterinary care in Australia during an exciting scale-up phase.
- Enjoy a competitive salary with short-term incentives.

📌 Business Development Manager (New South Wales)
🏢 VetChat
📍 New South Wales