Shop Manager – LOAF Sandwiches, Cronulla

LOAF Sandwiches is a much-loved local cafe and catering business in Cronulla, and we're looking for an experienced, hands-on Shop Manager to lead our team and run the show.

This isn't a desk job. You'll be on the floor every day, running service, leading a great crew, and making sure every customer gets that LOAF experience: quality food, warm service, and a shop that runs like clockwork.

What you'll be doing

- Leading opening and closing, from front-of-house checks through to end-of-day banking
- Running the floor through our busy morning and lunch periods, keeping service smooth and standards high
- Building the roster and managing labour hours against budget
- Being the first point of contact for your team, with a weekly 1:1 catch-up built in
- Owning stock, supplier orders, and wastage tracking
- Handling customer feedback and keeping our online reputation strong

What you'll bring

- Previous experience (minimum 2 years) running a café, QSR, or similar hospitality team, ideally in a leadership role




- Robust food safety knowledge and real hands-on kitchen/floor skills- you will be required to jump into the sandwich bar at times so if you aren’t up for that please don’t apply.
- Confidence with POS and rostering systems (we use Square)
- A calm, clear communicator who can lead under pressure
- Comfortable working with KPIs, with performance bonuses tied to results

What's in it for you

- Competitive salary of $80,000 – $85,000 + super, with performance bonuses on offer. We would consider a higher salary base if the experience warranted it.
- A genuinely supportive, close-knit team and ownership
- Full-time hours, including early starts and weekend work in line with the roster
- The chance to make the role your own in a growing local business

If you love good food, take pride in a well-run shop, and want to lead a team that feels like a second family, we'd love to hear from you. Apply now and tell us a bit about yourself. Please note that only shortlisted candidates will be contacted.

📌 Cafe Manager (Cronulla)
🏢 The Trustee for the Loaf Unit Trust
📍 Cronulla