Salesforce is seeking a Customer Success Manager (CSM) to ensure high-value customers on the Signature Success Plan achieve solid ROI with Slack. You will act as a trusted advisor, guiding customers through adoption, governance, and ongoing value realization across strategic initiatives.
You’ll lead cross-functional engagements with executives, sales, engineering, and product teams, align customer priorities with platform capabilities, and drive renewal and expansion while maintaining
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📌 Strategic Customer Success Manager - Slack & AI (City of Sydney)
🏢 612 SFDC Australia
📍 City of Sydney
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