Title:

Cohort Lead @ The Community Collective

Job Type:

Part-Time Subcontractor (2-3 days per week)

Location:

Remote, Global

Start Date:

Before 7 September 2026

Role Duration:

12-months minimum (ideally ongoing for years to come after that!)

Apply now before 26 August: https://airtable.com/appVyQiE3IquMOImC/shrqBw5WNwHExJ60W

About The Community Collective

We are a global community for community builders that started in Australia. Why?

Because community building is the new currency & the next best business strategy. But building an impactful one can be tough, exhausting & lonely. They’re here to change that. How?

Through their cohorts, coaching and recruitment.

Where did this all begin?

They started as a meetup for 17 community builders in Melbourne during the pandemic in 2021. Afterwards, they went viral and today have a 21.1k+ audience, with 700+ community across 18 countries. Join their global movement today that establishes community building as the most impactful business strategy.

Our 10-year vision is to lead a global movement that establishes community building as the most impactful business strategy.

Our 1-year mission is to serve businesses through our gold standard community building cohorts and coaching from down under.

About Our Cohort Lead Role

Imagine being at the forefront of the community industry, learning from the best leaders in the world while you do it. This is the seat where it happens. Our past cohort speakers include Seth Godin, Derek Sivers, Steph Claire-Smith, and we just booked Priya Parker for Cohort #9. As our Cohort Lead, you are the face of our program experience, supporting our members through the journey.

We are growing fast. We have just passed 1000+ people on our waitlist, we are about to run our 9th program, and we have trained 420+ companies in community strategy. You are stepping into a movement with real momentum, and you get to help carry it forward.

As our Cohort Lead, you run our 8-week Community Cohort and 10-week Ambassador programs, and you look after the community that lives inside them. From welcoming new members and shaping each cohort's journey to keeping our Ambassadors supported and our systems tight, you are the person who makes sure every member feels looked after, nothing slips through the cracks, and every CC'ian gets the best experience.

This is a role with real breadth. You will get involved in operations, in the team, and in how we use AI to work smarter every day, and you can do it alongside us. You have experience running programs before. You love data management and building efficient processes, and you have an attention to detail like no other.

This is a role for someone who is self-directed, deadline-oriented and genuinely invested in the mission of The Community Collective. You do not need to be managed. You spot what needs doing and you do it. Overall, you believe community is the future of business and the world, and you emanate our values, living and breathing our mission into existence.

Responsibilities:

Program Lead

- Community Cohort
- You own the end-to-end running of our Community Cohort, keeping each round moving like clockwork from the first welcome through to the final session.

- Ambassador Program

- You own the running of our Ambassador Program, looking after Ambassadors from onboarding and PD sessions through to their local gatherings and Monday comms.

Cohort Growth

- Cohort Recruitment
- You own attracting current community builders to join us,



driving growth through conversations while applications are open February and August.

- Cohort Interviews

- You own the interview stage, meeting potential new CC'ians and helping decide who joins each program.

Cohort Engagement

- Go-To Contact
- You are the primary contact for members, owning a supportive and engaging experience through clear and conscious communication.

- Hosting & Facilitation

- You own the welcome, hosting members into live sessions online and in person, and running the tech in the room across Butter and Gatheround. This is optional if you don’t like public speaking.

- Events

- You support in bringing our events to life with managing comms with our Speakers, Alumni and Ambassadors.

Community Engagement

- Slack
- You host and moderate our Slack so CC'ians connect and feel supported during our programs.

- WhatsApp

- You oversee our free WhatsApp community for members across AUS and NZ where many of our cohort alumni are post program.

Operations Support

- Program Management
- You own the smooth day-to-day of each program, keeping delivery on time and the learning experience high quality for community builders globally.

- Program Data

- You own our program metrics, tracking and analysing them and setting goals for program success.

- Cohort Comms

- You own all cohort communications, updating and sending our Monday Update Emails and Slack posts across the Cohorts.

- Inbox Monitoring

- You own our contact inbox, fielding urgent emails to the team, and archiving anything irrelevant.

We have a team who supports Event & Marketing Operations so there is plenty of help in these areas to ensure you can focus on the program experience.

Key Role Metrics

This role contributes to

1. Growth: 100+ members per Community Cohort program

2. Engagement : 80+ NPS per Community Cohort & Ambassador Program

3. Impact : 100+ Community Strategies created per year during our cohorts

We’re looking for someone who is:

- Community-Driven
- You’re passionate about building impactful communities and dedicated to our mission of empowering community builders globally.

- Strong Communicator

- You communicate with clarity, empathy, and professionalism to build trust with members and partners.

- Public Speaking (optional)

- You love hosting events, workshops and keen to public speak and help facilitator our live program workshop sessions.

- Organised & Detail-Oriented

- You excel in organising complex projects, staying on top of tasks, and ensuring a high level of detail across every interaction and process.

- Tech Proficient

- You’re comfortable using tech tools like Slack, Gatheround, and Canva, and are eager to learn new platforms.

- Data-Savvy

- You value data-driven insights, using analytics to shape programs, track progress, and optimise engagement for members.

- AI-Obsessed

- You love using Claude and use AI daily for every task and keen to learn more about it.

- Program Coordination Expert

- You have experience coordinating programs (online and offline), seamlessly handling pre-program, live,



and post-program tasks with ease.

- Value-Oriented

- You’re driven by creating genuine value for members, continuously finding ways to enhance and expand The Community Collective’s impact.

- Creative Thinker

- You approach challenges creatively, contributing innovative ideas for improving program processes, content, and events.

- Open to Feedback

- You welcome constructive feedback and are committed to personal and professional growth, embracing different perspectives for continuous improvement.

- Take initiative

- You love taking initiative and look at every established process as an opportunity to share new ways to improve and enhance what we’re doing. You share new ideas and offer support where needed.

- Deadline oriented

- You respect deadlines, timelines and do your best to deliver things well before key deadlines.

- Executive presence

- Someone who is simultaneously welcoming and professional all in the first impression when representing our brand.

- Self directed - You work autonomously, yet collaboratively and love working in a tight knit, high energy, flexible team that’s driven to build a supportive and inclusive community.

- Value obsessed

- You are someone who loves creating value and real impact to better the lives of other people.

About Our Programs

Community Cohort

Our global 8-week cohort that helps businesses turn their customers into raving loyal fans through community. It is our gold-standard professional development program for launching and scaling impactful communities, run 100% online with in-person gatherings happening globally.

Community Cohort #9 runs Mon 7 Sept to Fri 30 Oct 2026.

Ambassador Program

Our free 10-week program for community builders who want to become an Ambassador and organise in-person gatherings in their local city. It runs 100% online, and connects members into a global network. It’s a lot of fun!

Ambassador Program #9 runs Mon 24 August to Fri 30 Oct 2026.

Why You'll Love Working at The CC

- Work from anywhere. We are a remote-first team, so you can do your best work from wherever you are in the world. Our team mainly works in Melbourne, Australia AEST timezone.

- A desk when you want one. We are based at The Commons QV in Melbourne with hot-desks there, plus Happy Spaces in Torquay, so you have somewhere to land if you are in these areas.

- Work in season. Our work runs seasonally around our programs, with busier periods when cohorts are live March & September and quieter ones in between, so you always know what is coming and when.

- A modern tech stack. You will work across the tools we love, including Claude, Canva, Airtable, Slack, Loveable, Gatheround, Luma, Beehiiv and Google Drive, and you will always be encouraged to find better ways to use them.

- Be at the forefront of community. You will help shape how community building is understood and practised, working at the leading edge of the space with people who care about it as much as you do.

- Learn from the best. You get free access to our education programs and a seat at the table for our best sessions with amazing speakers, including Priya Parker, who is booked for Cohort #9.

Application Process Apply here before 26 August: https://airtable.com/appVyQiE3IquMOImC/shrqBw5WNwHExJ60W

We can’t wait to support you in this incredible role with us. Any questions, please let us know.

Kindest,

Paz Pisarski

Co-Founder & CEO @ The Community Collective



📌 Cohort Lead (Australia)
🏢 The Community Collective
📍 Australia