- $40–$45ph + super | 6-month contract, likely to extend
- Global exposure across AU, NZ, East Asia & the US
- Hybrid working | Alexandria | Supportive team of 8

We’re hiring a Collections Officer to join a global, ASX-listed software company in an initial 6-month contract, with a strong likelihood of extension. Joining an established team of eight, you’ll manage accounts across Australia, New Zealand and East Asia , with some exposure to the US. This is a great opportunity for someone who enjoys investigating payments, solving problems and working with stakeholders across different regions and currencies.

You don’t necessarily need to come from a traditional collections background. We’re open to experience across payments, banking operations, reconciliations, financial operations, accounts or collections .

What you’ll be doing

- Manage collections and account queries across multiple regions
- Investigate and trace payments
- Reconcile accounts and resolve discrepancies
- Manage disputes and escalate more complex matters when required
- Communicate with customers and internal stakeholders globally
- Manage larger-value items and ledgers
- Ability to work across different currencies, including exposure to FX and withholding tax

Around 80–90% of communication is via email ,



with phone calls generally used for escalations and more complex matters.

What we’re looking for

- Experience across collections, payments, reconciliations, banking operations, accounts or similar
- Strong written communication skills and confidence picking up the phone when required
- Tech-savvy and comfortable learning new systems
- Proactive, curious and confident investigating issues
- Strong attention to detail
- Good judgement and the ability to know when something needs further investigation or escalation
- Comfortable working in a rapid-paced, global environment

What’s on offer

- $40–$42 per hour + super
- Initial 6-month contract with strong likelihood of extension
- Hybrid working – Monday, Tuesday and Thursday in the Alexandria office, with two days from home
- Exposure to global accounts and stakeholders
- Join an established and supportive team
- Work for a well-regarded, high-growth global software company
- Great office advantages including team events, free lunches, onsite barista and more

Available to start immediately and interested in joining a global business where you can broaden your experience? Apply now for an immediate interview. WHV Accepted.

📌 Collections Officer (Sydney)
🏢 Keegan Adams Recruitment
📍 Sydney