Role Description This is a part time remote role for a CRM Administrator / Salesforce Administrator at Del Rainbow. The role involves managing and optimizing the Salesforce CRM platform, including user setup, configuration, and maintenance of fields, page layouts, workflows, and reports. The CRM Administrator will ensure data integrity through regular audits, imports, and updates, and will troubleshoot system issues and coordinate solutions in a timely manner.

Day-to-day responsibilities include building and maintaining dashboards, supporting sales and brand teams with CRM training and documentation, and translating business needs into effective system processes. The role also includes collaborating with internal stakeholders to improve workflows, streamline reporting, and enhance user adoption, while supporting continuous improvement of CRM-related processes and tools.

Qualifications

- Strong Salesforce.com Administration skills, including configuration, user management, workflows, and reporting.




- Solid System Administration and Troubleshooting skills to maintain platform stability and resolve technical issues.
- Well-developed Analytical Skills to interpret data, optimize dashboards, and inform business decisions.
- Clear and effective Communication skills to collaborate with cross-functional teams and provide user training and support.
- Experience with CRM best practices and data governance, including data quality, security, and documentation.
- Ability to work independently in a remote environment, manage priorities, and meet deadlines in a dynamic setting.
- Prior experience as a Salesforce Administrator or CRM Specialist; Salesforce Administrator certification is an advantage.
- Familiarity with fashion, retail, or brand management environments is beneficial, along with an interest in sustainability.

📌 CRM Administrator / Salesforce Administrator (Australia)
🏢 Del Rainbow
📍 Australia