? We’re hiring: Customer Service Executive | BioPak | Bondi Junction, Sydney

At BioPak, we’re on a mission to eliminate single-use plastic — and we need passionate people to help us get there.

If you thrive in a fast-paced environment, love solving problems and genuinely care about delivering exceptional customer experiences, this one’s for you.

What you’ll be doing:

? Handling inbound sales enquiries and customer support via phone & email

? Supporting key accounts and resolving escalations with confidence

? Managing CRM data with accuracy and ownership

? Collaborating with the Customer Care team on delivery issues

⭐ Championing our most valued customers through our Watchlist program

What we’re looking for: ✅ A customer-obsessed communicator

✅ CRM savvy and tech comfortable

✅ Cool-headed under pressure

✅ Detail-oriented and outstanding at prioritising

✅ Open to feedback and hungry to grow

Why BioPak?

?️ Gym membership — fully covered by us

?️ Friday office lunches every week

? Real investment in your development and career growth





?️ Beautiful Bondi Junction office with a stocked kitchen and a crew that actually has your back ? Work that means something — every day

We’re not just a packaging company. We’re a certified B Corp on a mission to accelerate the world’s transition away from single-use plastics. Every product we make is designed to leave the planet better than we found it.

Our Giveback Fund supports environmental and social initiatives that align with our values — because doing good business and doing good in the world aren’t mutually exclusive.

With our own house of sustainable brands and a published Impact Report holding us accountable to real change, you’ll always know exactly what you’re contributing to.

? Read our Impact Report and learn more → biopak.com

This isn’t just a customer service role. It’s a chance to be part of a movement.

#BioPak #Hiring #CustomerService #Sydney #BondiJunction #Sustainability #JoinTheCrew #CustomerExperience

📌 Customer Service Executive (Bondi Junction)
🏢 BioPak Pty
📍 Bondi Junction