Pearl Recruitment is currently seeking a Customer Service Representative and Retail / Merchandise Assistant for our reputable and well-established client in South Guildford. Please keep reading for further details on the positions and take your pick!
Our client is a leading heavy equipment manufacturer servicing the mining industry for over 60 years. As a result of ongoing demand, they are looking for both a Customer Service Representative and Retail / Merchandise Assistant.
Customer Service Representative
South Guildford Location
$39.48/Hr Super
6:00 AM - 2:00 PM, rotating 5-week roster
- Weeks 1–3: Monday to Friday
- Week 4: Monday to Saturday
- Week 5: Tuesday to Friday
Job Details:
- Acting as the first point of contact for customers via phone, email and in-person enquiries.
- Providing high-quality customer service and resolving customer issues using strong problem-solving and conflict management skills.
- Communicating effectively with internal teams and external customers.
- Working across multiple systems and digital tools to support positive customer outcomes.
Retail / Merchandise Assistant
South Guildford Location
$38.20/Hr Super
Monday - Friday, 8:00 AM - 4:30 PM
6-Month Fixed Term Contract
Job Details:
- Providing customer service and sales support, resolving enquiries and assisting with sales growth.
- Managing inventory, stock replenishment, product setup and stocktake duties.
- Coordinating ordering, picking, packing and deliveries to meet customer needs.
- Maintaining merchandise displays and building strong supplier and customer relationships.
- Covering reception and other customer service areas when required.
- Maintaining a clean, organised and safe retail environment.
Requirements for both positions:
- Previous experience within a customer service or retail environment.
- Strong communication and customer service skills with a skilled and friendly approach.
- Ability to pass a medical and drug and alcohol test where required.
- Valid Australian working rights and driver's licence.
Benefits for all roles:
- Full-time hours with competitive hourly rates.
- Opportunities to work for well-established and reputable Australian businesses within the mining industry.
- Supportive and friendly team environments.
- Training and long-term development opportunities.
- Free on-site parking.
Interested in one or more roles?
Hit "Apply" now or send your updated resume to
[email protected]
Alternatively, please call (08) 9474 9079 and request to speak with Jamie, Alessia or Tia.
📌 Customer Service Representatives & Retail Assistants (Perth)
🏢 Pearl Recruitment Group
📍 Perth