Insurance Consultant for our client, an innovative leader in the life insurance space. Known for delivering exceptional service, fostering innovation, and creating a workplace where people thrive, they have built a strong reputation for employee engagement and client satisfaction.
- $80 – 85k plus super
- Perth CBD - Hybrid
- Be part of a company redefining the life insurance experience
- Career development opportunities
As an Insurance Consultant, you’ll be a key point of contact for customers and financial advisers
, providing expert support across life insurance products, policies, applications and claims. You’ll build strong relationships, resolve enquiries and work closely with internal teams to deliver a seamless customer experience.
The role:
- Handling inbound calls from customers and financial advisers
- Providing clear and accurate information on life insurance policies, premiums, claims and products
- Resolving customer and adviser enquiries promptly and professionally
- Assisting with applications, policy updates and other administrative requirements
- Building strong relationships through empathy, active listening and solutions-focused service
- Maintaining up-to-date knowledge of life insurance products, policies and processes
- Working closely with internal teams to resolve complex enquiries
- Ensuring enquiries are managed efficiently and within agreed service levels
You will have
- Proven customer service or phone-based support experience
- 1–2+ years’ experience in life insurance is highly regarded
- Strong knowledge of life insurance, including underwriting, new business and life products
- Excellent verbal and written communication skills
- Strong phone manner with the ability to explain complex information clearly
- Ability to manage multiple priorities in a fast-paced environment
- Strong empathy, patience and active listening skills
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Why this opportunity?
- Be part of a company redefining the life insurance experience
- Supportive and collaborative team culture
- Career development opportunities
- Strong focus on work-life balance and employee wellbeing
- Join a business that values innovation, excellent service, and making a difference
If you’re looking to join a great company and grow your career, reach out to Jamie and the WOW Team by applying today!
📌 Customer Service Specialist (Perth)
🏢 Wow Recruitment
📍 Perth
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