We are seeking a friendly, proactive, and professional Dental Receptionist to join our team. As the first point of contact for patients, you will play a key role in delivering a positive and seamless patient experience while supporting the smooth day-to-day operations of the clinic.
Key Responsibilities
- Greeting and assisting patients in person and over the phone
- Managing appointment bookings, confirmations, and recalls
- Responding to patient enquiries and coordinating treatment schedules
- Processing payments, HICAPS claims, and health fund transactions
- Maintaining accurate patient records using practice management software
- Liaising with dentists and clinical staff to ensure efficient workflow
- Maintaining a professional and welcoming reception environment
About You:
- Professional, well-presented, and patient-focused
- Highly organised with strong attention to detail
- Confident using computers and practice management systems
- Able to multitask and work efficiently in a busy setting
- Excellent communication and interpersonal skills
- Positive attitude and strong team player
- Cheerful demeanor and proactive