Ericsson in Australia is seeking a Change Manager to lead the Change Management process across customer services, resources, telecom and IS/IT infrastructure. You will act as the single point of contact for the customer, chair CAB calls and ensure procedures meet work instructions and SLAs.
You will analyse Change Requests, ensure risk assessments with evidence, and prepare CAB meeting documentation. The role focuses on reducing outages and driving continuous service improvements while
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📌 Change Manager | ITIL Change & CAB Lead (City of Sydney)
🏢 Ericsson
📍 City of Sydney
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