People First Bank is seeking a Continuous Improvement Lead on a fixed-term contract to drive a pipeline of initiatives aimed at reducing customer friction and delivering measurable business outcomes. The role involves bringing together customer insights, data and people to solve complex problems and deliver sustainable change.
Key duties include leading coordination of initiatives via the Customer First Forum, prioritising actions to reduce friction, and coaching teams in CI practices while
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📌 Strategic CI Lead, Customer Experience & Impact (South Australia)
🏢 @
📍 South Australia
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