Mighty Quinn's is seeking an experienced and dedicated Duty Manager to join our team in Yokine, WA. As Duty Manager, you will be responsible for overseeing the day-to-day operations of our establishment, ensuring exceptional customer service and efficient management of our staff. This is a full time position, offering the prospect to play a key role in the success of our thriving hospitality business.
What you'll be doing
- Supervise and coordinate the activities of all front-of-house and back-of-house staff to deliver a seamless customer experience
- Manage customer inquiries, reservations, and complaints, ensuring prompt and effective resolution
- Oversee inventory, stock control, and ordering processes to maintain optimal levels of supplies and resources
- Enforce compliance with health, safety, and licensing regulations to maintain a safe and compliant work environment
- Assist with the development and implementation of operational policies, procedures, and training programs
- Provide leadership, mentoring, and support to the team to foster a positive and productive work culture
- Collaborate with the management team to identify and implement process improvements and cost-saving measures
What we're looking for
- Minimum 2 years of experience in a management or supervisory role within the hospitality industry
- Strong customer service orientation and excellent interpersonal and communication skills
- Proven ability to lead and motivate a team, and foster a positive and productive work environment
- Proficient in inventory management, budgeting, and financial reporting
- Thorough understanding of health, safety, and licensing regulations applicable to the hospitality industry
- Exceptional problem-solving and decision-making skills, with the ability to respond effectively to challenging situations
- Flexible and adaptable, with the ability to work well under pressure and manage multiple priorities
What we offer
- Competitive salary and bonuses
- Opportunities for career development and progression
- Comprehensive training and support to help you succeed in your role
- A team-oriented and supportive work environment with a focus on work-life balance
- Discounts on food and beverages at our establishments
- Employee wellness programs and social events
About us Mighty Quinn's is a leading hospitality group with a growing portfolio of well-known restaurants and bars. We are committed to providing our customers with exceptional dining experiences and creating a vibrant and inclusive work culture for our employees. Join our team and be a part of our continued growth and success.
Apply now to become our next Duty Manager!
No Sponsorships available at this time.
📌 Duty Manager (Yokine)
🏢 Mighty Quinn
📍 Yokine
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