Nationwide Group in Victoria is seeking a Complaints Resolution Officer to manage customer feedback, complaints and incident cases through to resolution with a focus on compliance and risk management.
You will conduct investigations, identify root causes and recommend corrective actions while liaising with customers and stakeholders to provide timely updates and maintain positive relationships. This role emphasizes quality, risk, and continuous improvement across the business.
#J-18808-Ljbffr
📌 Impactful Complaints & Quality Investigator (Greater Dandenong City)
🏢 Nationwide Group
📍 Greater Dandenong City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.