Are you an organised administrator who enjoys helping families, and thrive in a fast-paced environment?
We're looking for an experienced Enrolments Administrator to join our supportive and passionate team on a 5-month fixed-term contract. As the first point of contact for families, you'll play a key role in supporting them as they begin their child's kindergarten journey.
Why Join Us?
- Flexible hybrid working arrangements Tuesday and Wednesday in our Sunshine West office
Monday, Thursday and Friday working from home
- A supportive and collaborative team culture
- Meaningful work supporting children and families
- Opportunities to make an immedite impact during a busy period
- A workplace where your ideas, initiative and customer focus are genuinely valued
- Employee Assistance Program for you and your immediate family
Key Responsibilities
- Respond to family enrolment enquiries
- Process enrolment applications and maintain accurate records
- Manage enrolment waitlists and vacancies
- Support kindergarten funding administration in line with Victorian Kindergarten Funding Guidelines
- Process fee payments and assist with account enquiries
- Deliver exceptional customer service throughout the enrolment journey
- Ensure compliance with relevant policies, procedures and regulatory requirements
What You'll Bring
- Minimum 2 years' experience using a childcare management system, ideally EnrolNow (CRM)
- Strong understanding of kindergarten enrolment processes and knowledge of Victorian kindergarten funding requirements
- Excellent customer service and relationship-building skills
- Strong organisational skills and attention to detail
- Advanced computer skills, including Microsoft Office applications
- Ability to manage competing priorities in a busy environment
- Qualified, friendly and solutions-focused communication style
Requirements
- Current Working with Children Check, or willingness to obtain
- National Police Check, or willingness to obtain
- National Child Safety Training (Geccko), or willingness to complete
Apply Now If you're an experienced administrator who enjoys helping families and delivering exceptional customer service, we'd love to hear from you.
One Tree Community Servicesis a national not-for-profit organisation providing early childhood education, outside school hours care and community services. We're united by a shared purpose, creating positive outcomes for children, families, and communities. Every day, we work together to turn challenges into possibilities.
We are committed to safeguarding children and maintaining a child-safe organisation. We have a zero-tolerance approach to child abuse and are dedicated to providing safe, supportive environments where every child is respected, valued, and protected.
We are an equal opportunity employer and value a diverse workforce that reflects the communities we serve. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and candidates from all backgrounds.
📌 Enrolments Administrator (Sunshine West)
🏢 One Tree Community Services
📍 Sunshine West
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