ABOUT US The Baths Middle Brighton, situated on the foreshore, is Bayside's events venue with breathtaking views of Port Phillip Bay & Melbourne city skyline. Our events space, Upstairs at The Baths, hosts a variety of events from birthdays, mitzvahs, weddings & milestone life occasions to corporate events, business breakfasts and everything in between!
THE ROLE
- Full-time
- Salaried
- Reporting to the Director
RESPONSIBILITIES
- Coordinating all event and wedding details from initial enquiry to final invoice via management of our CRM (Tripleseat).
- Inbound & outbound calls are essential for lead generation, closing sales and building/maintaining relationships with direct client contact (in person, by phone and via email) from first contact right through to greeting the client on-the-day.
- Event Sales and associated reporting.
- Serve as a primary liaison point for all vendors/suppliers and participants on event-related matters by managing end-to-end logistics (events space, Food & Beverage, AV, runsheets, invoicing, bump-in/bump-out coordination to handover for on-the-day delivery).
- Managing and creating all digital and traditional marketing material (e.g print collateral and event brochures, PR releases, blogs and EDMs etc.
- Managing and creating content on wedding & event advertising platforms.
- Managing and updating our website via Squarespace.
- Overseeing general administrative office duties.
ABOUT YOU The successful candidate will be a strong all-rounder with experience in events and hospitality. You will be an enthusiastic self-starter, have experience planning and executing events from start to finish.
- Experience working in a similar role/venue highly advantageous.
- Previous experience working FOH in hospitality desirable with sound knowledge of hospitality service standards, service delivery & event logistics.
- Exceptional verbal and written communication skills,
and a proven ability to build on rapport & initiate return clientele/business.
- Robust interpersonal skills essential to lead the department through communications with Front of House & Kitchen teams (weekly meetings & day to day interactions) for positive, productive working relationships.
- You have impeccable customer service, understand the sensitive nature of information shared and uphold the confidence of clients by using discretion at all times.
- Initiative-loving, highly organised, efficient and process orientated.
- Ability to manage multiple and competing priorities in a fast-paced environment with sharp attention to detail.
- Ability to work effectively in a small management team environment and work autonomously.
- Well-developed problem-solving skills, the ability to identify issues and recommend appropriate strategies, use initiative & make decisions efficiently.
- Highly skilled with digital technology including advanced MS Office skills.
- Digital channel experience with CRM systems, design & web platforms (Canva/Squarespace) are essential.
- Ability to work weekends and after hours if required, and flexibly to meet the demands of the job.
- Bring your 'A game', be rewarded and thrive!
WHAT WE CAN OFFER YOU
- Competitive salary
- Sales bonus
- Ongoing professional development
- Working in collaboration with a passionate and vibrant team
REPORTING, LOCATION AND ELIGIBILITY
- To be eligible you must be an Australian citizen or resident or have current work rights for Australia.
Head to the website www.middlebrightonbaths.com.au or to our Instagram @thebathsevents & @thebathsmiddlebrighton for a little bit more about us. Please send through a cover letter and resume that highlights how your experience aligns with the requested criteria, to Paul at
[email protected] For any questions on the role please contact Paul Raynor on [0408 883 556](tel:0408 883 556).
📌 Experienced Events Manager (Brighton)
🏢 Middle Brighton Baths
📍 Brighton