23 Aug
|
Kinross Drive Dental
|
Rivervale
23 Aug
Kinross Drive Dental
Rivervale
About the role
We are seeking an enthusiastic, reliable, and motivated Experienced Dental Receptionist/Front Office Coordinator & Dental Assistant for full time ,part-time or casual positions. Successful candidates will be team-oriented, clinically confident, and detail-focused, with the ability to work efficiently in a fast-paced environment.
Key responsibilities
- Welcoming patients and creating an excellent first impression
- Managing incoming calls, emails and online enquiries
- Coordinating appointments and maintaining an organised and productive appointment book
- Proactively working on the appointment book and helping fill available appointments
- Managing new patient and treatment enquiries
- Following up cancellations, outstanding treatment and patients requiring further appointments
- Managing recalls and helping maintain robust patient relationships
- Processing payments and general front-office administration
- Maintaining accurate patient records
- Working closely with our dentists, clinical team and management to keep the practice running smoothly
- Sterilisation processes and equipment management
- Accurate record-keeping and patient documentation
- Infection control protocol implementation
About you
- Has previous dental reception experience – this is essential
- Experienced in Exact (Dental Software)
- Sound knowledge of infection control protocols
- Proficiency in chairside and surgical assistance
- Experience with sterilisation processes and equipment
- Certificate III/IV in Dental Assisting or equivalent
- Positive, adaptable, and proactive attitude
- Ability to follow established systems and clinical workflows
- Strong multitasking, prioritisation, and initiative skills
About us At Dentist @ Burswood Clinic, we are proud to be a trusted part of the local community, known for delivering high-quality dental care and building long-standing patient relationships. Our growing practice is built on teamwork, professionalism, and genuine care.
📌 Front Office Coordinator & Dental Assistant (Rivervale)
🏢 Kinross Drive Dental
📍 Rivervale