Functional Analyst

Initial contract until October 2027 + Possible extension

Brisbane CBD – Hybrid and Versatile working available In partnership with our Queensland Government client, we're seeking an experienced Functional Analyst to support a large-scale Dynamics 365 and Power Platform transformation program.

Working within an Agile delivery team, you'll analyse business requirements, configure platform solutions, and help deliver outcomes across Dynamics 365, Dataverse, Power Platform, Azure and Microsoft Fabric-aligned streams.

What you'll be doing

- Gather and analyse business requirements
- Facilitate workshops with business stakeholders
- Produce functional specifications and acceptance criteria
- Define business rules, process flows and data requirements
- Configure Dynamics 365 and Dataverse solutions
- Build prototypes to validate requirements
- Configure model-driven apps, forms and views
- Develop business rules and workflow solutions
- Support backlog refinement and sprint activities
- Collaborate with architects, developers and testers
- Support SIT, UAT and defect management
- Contribute to business readiness and documentation

What you need to bring

- Experience as a Functional Analyst, Functional Consultant or Business Analyst
- Strong Dynamics 365 Customer Engagement experience
- Hands-on Dataverse and Power Platform expertise
- Experience with model-driven apps and configuration
- Knowledge of forms, views, business rules and workflows
- Experience with Power Automate




- Strong requirements gathering and documentation skills
- Agile project delivery experience
- Excellent stakeholder engagement skills
- Experience supporting testing and solution validation

Bonus points for

- Dynamics 365 Customer Service
- Project Operations or Customer Insights
- Power Pages experience
- Government or regulatory project experience
- Azure DevOps experience
- Dynamics 365 or Power Platform certifications
- Business Analysis or Agile certifications

Why consider this role?

- Major enterprise transformation program
- Build-phase delivery environment
- Strong focus on Dynamics 365 and Power Platform
- Collaborative Agile team
- Flexible work arrangements considered
- Potential contract extension available

For a confidential discussion or to learn more please reach out to Amy Watson at [email protected]. If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Amy Watson at Clicks IT Recruitment on [+61 429 171 544](tel:+61 429 171 544).

At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call [1300 254 257](tel:1300 254 257) or email [email protected]

📌 Funtional Analyst (Brisbane)
🏢 Clicks IT Recruitment (QLD)
📍 Brisbane