Healthcare Security Officers — Casual

Bunbury, Busselton, Margaret River, Collie, Harvey, Manjimup & across the South West

Join a South West team that specialises in healthcare security.

Global Protection Security is a WA-owned company working in healthcare, with our South West office based in Dalyellup and a well-established local team of licensed officers. we are currently welcoming applications from Healthcare Security Officers to join our South West healthcare team.

Working in a hospital requires more than traditional security skills. It calls for professionalism, patience, sound judgement and the ability to remain calm in challenging situations. Patients, families and visitors may be distressed, vulnerable or experiencing a difficult time, and your approach can make a real difference. You will be expected to maintain a safe and secure environment while treating everyone with dignity, respect and compassion.

These are locally based roles. If you live in the South West, you can build a genuine career in healthcare security without relocating or commuting to Perth.

We are recruiting for positions at and around:

Bunbury and surrounds

- Bunbury, Collie, Harvey Hospital, Donnybrook

Busselton, Margaret River and the Capes

- Busselton, Margaret River, Augusta, Nannup

Warren–Blackwood

- Warren, Manjimup, Bridgetown, Boyup Brook, Pemberton

Please tell us in your application which sites you are able to travel to. We are happy to hear from applicants in outlying towns as well as Bunbury itself.

Key Duties

- Patient observation: Maintain continuous observation of nominated patients at the level directed by clinical staff and immediately report changes in behaviour, presentation or risk.

- Patient watch: Receive and provide formal handovers covering patient risks, behaviours of concern, triggers, observation requirements and escalation plans. Patient watches are only concluded when formally stood down by authorised clinical staff.

- Hospital security: Protect patients, staff, visitors and hospital property through access control, identification checks, security patrols and monitoring of restricted areas.

- Emergency response: Respond to Code Black, duress activations,



aggressive behaviour and other security incidents. Apply de-escalation techniques and support clinical staff during lawful restrictive interventions when directed.

- Security monitoring: Monitor CCTV, alarms and duress systems; conduct routine patrols and identify and report security risks, hazards, unauthorised access and suspicious activity.

- Patient movement: Accompany and maintain observation of patients when directed by clinical staff, including movement to treatment areas, imaging, other hospital locations and inter-hospital transfers within the region.

- Confidentiality and compliance: Maintain strict patient and hospital confidentiality, professional boundaries and privacy at all times, and comply with hospital policies, procedures and contractor requirements.

- Reporting: Complete accurate observation records, incident reports, security logs, handover records and other required documentation. Report faults involving doors, locks, lighting, CCTV, alarms and duress systems promptly.

A note on regional hospital work: Many of our South West sites are smaller country sites where you may be the only security officer on site. This suits officers who are experienced, confident working independently, comfortable using their own judgement, and able to build strong working relationships with a small clinical team.

Essential

- Current WA Security Officer Licence

- De-escalation and conflict management skills, supported by relevant training

- Current National Police Clearance, or willingness to obtain one

- Current Working With Children Check

- HLTAID011 Provide First Aid and CPR

- Evidence of immunisation as required for WA Health site access

- Rights to work in Australia

- Current driver's licence and reliable transport.

- Clear written English,



as incident reports may be relied upon in a legal or coronial setting
- A calm, professional and compassionate manner under sustained pressure

Highly regarded

- Previous healthcare, hospital and/or mental health security experience

- Training in de-escalation and aggression management

- Experience with patient watch, specialling or 1:1 observation
- A background in aged care, disability support, nursing, paramedicine or corrections

- Residence in the South West and availability to cover multiple regional sites

Recent to healthcare security? We would still be glad to hear from you. If you hold the right licence and bring the right temperament and communication skills, we will provide the healthcare training.

What we offer

- Competitive hourly rate

- Consistent, ongoing work across an established South West hospital network

- Genuine flexibility — we accommodate your availability and preferred sites where possible.

- Full healthcare security accredited training program through our partner RTO

- Uniform and equipment supplied

- Portal access for shift visibility, sign-on and sign-off, and reporting
- A supportive, locally based WA-owned team with a South West office, contactable management and a track record of backing its officers

How to apply

We would love to hear from you. Please select Apply Now and include:

1. Your resume

2. Your WA Security Licence number and expiry date
3. The South West sites you are able to work at, and the locations you are willing to travel.

4. A short note (two to three paragraphs) describing a time you calmed or de-escalated a distressed or aggressive person, and the approach you took. This helps us understand how you work and forms an important part of our shortlisting, so we would encourage you to include it.

Shortlisted applicants will be invited to a phone conversation followed by a scenario-based interview.

Global Protection Security Pty Ltd is an equal opportunity employer. We warmly welcome applications from Aboriginal and Torres Strait Islander people, women, and people from culturally and linguistically diverse backgrounds.

📌 Healthcare Security Officer — Bunbury & South West | Multiple Roles
🏢 Global Protection Security
📍 Bunbury