Crowne Plaza Sydney Burwoodare looking for Housekeeping Attendants to join our team!

This is a great opportunity to further develop your career in hospitality and gain an intimate understanding of hotel operations.

The Role:

As our next Room and Public Area Attendant, you will:

- Be responsible for ensuring the appearance of the property and its rooms are of the highest standard
- Carry out various cleaning duties in all hotel rooms of the property, achieving established standards of cleanliness, hygiene, sanitisation and presentation
- Ensure the safe use of specialised chemicals and equipment
- Provide concierge services to guests​ as required, this will include but is not limited to key security, responding to enquiries and distribution of deliveries all whilst ensuring privacy and confidentiality
- Ensure that all the facilities are safe for use by guests
- Alerting the Manager of any potential OH&S; issues
- Assist with any daily tasks requested by the Manager and Housekeeping Supervisor
- Advice the Managers if linen and laundry pickup and delivery services are required
- Assist in the coordination of the linen and laundry pickup and delivery services as required
- Ensure that all clean linen is stored properly.
- Ensure that all dirty linen is set aside ready for pickups
- Always ensure enough par level of stock.
- Assist with coordination of the ordering of all amenities, paper goods, consumables and any other items required by the department and property
- Ensure that all trolleys and equipment are cleared from the floors at the end of every shift
- Ensure that all trolleys are correctly stocked up and are well presented
- Ensure that all storage areas are locked up at the end of the shift




- Ensure that lost property is managed and handled correctly
- Liaise with the maintenance department on any maintenance issues
- Ensure that the front of the property and external areas are always presentable
- Keep all storage, chemical areas and linen rooms/ cupboards clean and tidy always
- Assist Managers and Front Office Manager with any extra duties, as requested
- Keep confidential and secure all business information and privacy of resident’s details
- Liaise daily with Managers, Front Office Manager and Housekeeping Supervisor to communicate priorities and address outstanding issues
- Maintain a positive relationship with residents and guests at the Hotel
- Maintain a positive working relationship with the Owner and all Staff and Stakeholders

What we are looking for: The successful applicant will have:

- A fast learner who is comfortable working unsupervised
- Ability to effectively communicate with a large and diverse range of people
- Positive attitude
- High standards of ethical and qualified conduct
- Ability to follow the Covid Safety & Cleaning guidelines and procedures
- Reasonable standard of physical fitness is required, who will also go the extra mile to provide a memorable guest experience
- Previous experience as a cleaner/room attendant/public areas attendant in a commercial environment (ideal but not mandatory)
- A customer-focused attitude, driven to exceed the expectations of guests
- Reliability & availability to work overnight during the week, weekends and public holidays
- Clear communicator – ability to speak, understand, read & write in English
- Valid Australian work rights

Only shortlisted candidates will be contacted

📌 Housekeeping Attendant (Burwood)
🏢 Crowne Plaza Sydney Burwood
📍 Burwood