JAC Pakenham is a tutoring centre dedicated to supporting students in achieving their academic goals. We are looking for a friendly, organised and reliable Receptionist to join our team and help create a welcoming environment for students and families.
About the Role
As the Receptionist, you will be the first point of contact for students, parents and visitors. You will play an important role in managing the front desk, communicating with families and supporting the smooth day-to-day operation of the centre.
Key Responsibilities
- Welcome students, parents and visitors in a friendly and professional manner
- Answer phone calls, emails and parent enquiries
- Manage student attendance and appointments
- Assist with enrolments, bookings and class schedules
- Communicate with parents regarding classes, payments and centre updates
- Maintain accurate student records and administrative files
- Process payments and assist with basic administration
- Support tutors with day-to-day administrative needs and setup for lessons
- Keep the reception area organised and welcoming
- Ensure students are checked in and out safely
- Assist with general tasks to support the centre's daily operations
About You The ideal candidate will be:
- Friendly, approachable and confident when speaking with parents and students
- Highly organised and reliable
- Professional and well presented
- Patient and understanding when dealing with children and families
- Valuable understanding of Victorian curriculum, understanding of James An College programs
- Comfortable using computers, email and basic office systems
- Able to multitask in a busy environment
- A strong communicator with excellent attention to detail
- Previous reception, administration or tutoring-centre experience is desirable
Why Join JAC Pakenham?
- Work in a positive and supportive educational environment
- Make a difference in the lives of students and families
- Flexible part-time/casual hours
- Work alongside a friendly team
- Develop valuable customer service and administration skills
How to Apply If you are enthusiastic, organised and enjoy working with students and families, we would love to hear from you.
Please send your resume and a brief cover letter explaining why you would be a good fit for the Receptionist position at JAC Pakenham.
Pay: From $26.44 per hour
Work Location: In person
📌 James An College Pakenham - Receptionist
🏢 James An College Pakenham
📍 Pakenham
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