We are currently seeking an Account Manager to join our team on a full-time basis. This role is pivotal in nurturing long-term relationships with hospital clients across ANZ, ensuring exceptional client satisfaction while strategically growing accounts.

You’llmanage existing accounts (80%) and generate new leads (20%), combining strategic relationship-building with operational sales support. Working within a collaborative and supportive team culture,you’llhelp deliver outstanding outcomes for our customers and contribute to the advancement of healthcare technology.

Day to day, you will:

- Manage and grow hospital accounts across ANZ, ensuringstrong performanceand client satisfaction.
- Build long-term relationships with stakeholders andidentifyopportunities for account expansion.
- Dedicate 20% of your time to lead generation and progressing prospects through the sales funnel.
- Support sales operations including RFP/RFI responses, quoting, proposals, and contract management.
- Collaborate with internal teams, resolve client issues, and representAlcidionat industry events and pipeline meetings.

About the role

We are currently seeking an Account Manager to join our team on a full-time basis. This role is pivotal in nurturing long-term relationships with hospital clients across ANZ, ensuring exceptional client satisfaction while strategically growing accounts.

You’llmanage existing accounts (80%) and generate new leads (20%), combining strategic relationship-building with operational sales support. Working within a collaborative and supportive team culture,you’llhelp deliver outstanding outcomes for our customers and contribute to the advancement of healthcare technology.

Day to day, you will:

- Manage and grow hospital accounts across ANZ, ensuringstrong performanceand client satisfaction.

- Build long-term relationships with stakeholders andidentifyopportunities for account expansion.

- Dedicate 20% of your time to lead generation and progressing prospects through the sales funnel.

- Support sales operations including RFP/RFI responses, quoting, proposals, and contract management.

- Collaborate with internal teams, resolve client issues,



and representAlcidionat industry events and pipeline meetings.

About Alcidion

Through technology we transform healthcare

Alcidiondevelops innovative solutions that address the problems challenging healthcare organisations around the world today. We create modern technologies toprovidethe answers. We aim to improve the experience of patients and clinicians and directly contribute to the effectiveness and efficiency of healthcare operations – creating a cycle of continuous improvement.

We love the way we work

Ourpeopleare inspired by a shared sense of purpose.We are proud of what we do. Empowered to solve problems, eachperson’s work contributes tothe transformation of healthcare delivery.

We’renot a start-up but a scale-up!This means challenging, broad and varied roles allowing us to grow individually asAlcidiongrows, in a companythat’sbig enough to be global but small enough for our efforts to make a genuine difference.

Flexible working is welcomed and encouraged.It’snot where,whenor howweworkthat’simportant, it is the contributioneach of usmake.

Alsoon offer are:

- A range ofleave options, including gender neutral paid parental leave and miscarriage leave

- Health and wellbeing schemes and initiatives

- Financialperksand discounts.

We care about culture

Overwhelmingly, our people tell us that the best thing about working forAlcidionisour culture,the people that they work withand the sense of purpose. They use words like“family” and “inclusive” to describe our culture and“helpful”,“friendly”,“smart”,“professional”and “caring” to describe their peers andmanagers.

Strong values are important to us atAlcidion. Our values guide us in our day-to-day work:

- We are Brave





- We are Creative and Innovative

- We Amaze ourCustomers

- We are a Team

- We Celebrate our Achievements

- We are Optimistic

About you

Whetheryou’rean experienced Account Manager orfrom clinical or healthcare backgroundsandlooking to transition into a commercial role, this opportunity could be a great fit.

You might bring:

- A clinical background or robust working knowledge of hospital operations, internal project management, and stakeholder engagement in a healthcare setting

- Experience in inside sales or business development, with a desire to move into account management

- A proventrack recordin managing and growing client relationships, ideally within healthcare or related industries

Regardless of your path,you’reconfident, adaptable, and thrive in both independent and team environments.You’reproactive, organised, and skilled at building trust and delivering results.

Statement of posting

- You must have the right to live and work inAustraliato be considered for this position.

- Alcidionis an equal opportunity employer. We are committed to a diverse and inclusive culture and value the unique backgrounds and experiences of everyone.In recruiting for our team, we welcome theindividualcontribution that youwill bring. First Nations Peoples, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply and bring your full self to work,where you will be supported in your development at all stagesofyour journey withAlcidion.

- Pleaseindicatewithin your cover letter if you require any reasonable adjustments to the recruitment process toassistyou in being considered for the role.

- Prospective employees willbe requiredto undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks asrequired.

- No agency enquiries or applications please.Alcidionwill not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement withAlcidion.

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📌 Account Manager (Melbourne)
🏢 Alcidion
📍 Melbourne