Progress your career and become a Leading Hand at DHL Supply Chain Australia

DHL is the world's leading contract logistics provider, delivering cutting-edge and customised transport and supply chain solutions across a wide range of industries. We are committed to safety, people, excellence, and sustainability, combining global reach with local expertise.

We are looking for an experienced Leading Hand, or a motivated Storeperson ready to step into a leadership role, to join our team at Horsley Park.

In this role, you will be responsible for outbound volume management, ensuring customer orders are processed accurately, efficiently, and delivered in line with operational requirements. You will play a key role in supporting daily warehouse operations, leading team performance, and driving service excellence.

Key Responsibilities:

- Lead and support a team to ensure daily objectives are communicated and KPI targets are achieved
- Manage outbound volume and workflow to meet customer and operational requirements
- Ensure strong operational performance across outbound, picking, packing, inventory, and warehouse activities
- Coordinate resources and priorities to maintain productivity and service levels
- Build and maintain positive customer relationships, responding to enquiries in a timely manner
- Maintain stock integrity and ensure compliance with DHL policies and procedures
- Follow safe work practices and promote a strong safety culture across the team
- Identify training needs and support the development of team members

DHL Supply Chain Australia is a Great Place to Work

What we offer:





- Safety first culture
- World class training programs to expand your skills and support career growth
- Uniforms and safety boots provided
- Opportunity to purchase DHL Group shares at a discounted rate (for eligible employees)
- Potential to earn monthly KPI bonuses
- Ongoing opportunities for upskilling and additional licences
- Employee engagement activities including site events, volunteering opportunities, competitions, and recognition programs such as Employee of the Month and Employee of the Year
- Access to Perkbox and a wide range of retail and service discounts

To Be Successful In This Role, You Will Have

- Proven operational experience in a high volume 3PL warehouse environment
- Current Forklift Licence (essential)
- Experience operating material handling equipment in a warehouse environment
- Proven customer facing experience with a strong focus on service delivery
- Ability to communicate effectively with customers, team members, and stakeholders
- Demonstrated leadership capability, either in a formal leadership role or through mentoring and guiding others
- Experience using Warehouse Management Systems (WMS)
- Strong Microsoft Office skills, particularly Excel
- Excellent organisational skills and the ability to manage competing priorities in a fast paced environment

The career opportunities at DHL are endless. If you're ready to take the next step in your career and make a real impact within a global organisation, we'd love to hear from you.

Apply now and join the world's leading logistics company.

📌 Leading Hand (Horsley Park)
🏢 DHL Supply Chain
📍 Horsley Park