Medical Indemnity Protection Society (MIPS) in Brisbane is seeking a Member Services Manager to lead a high-performing contact centre, drive service excellence and support the Transformation Program. You will shape strategy, elevate service delivery and ensure members receive high-quality support.
You will oversee compliance, privacy, complaints management and reporting while building capability and guiding change across the organisation.
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📌 Member Services Manager: CX Leader & Transformation (Brisbane)
🏢 Medical Indemnity Protection Society
📍 Brisbane
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