About the role

Firstcaredoctors is seeking a Medical Receptionist to join our team on a casual basis. This is a dynamic front-line position based in Brisbane, QLD 4000, where you will be the first point of contact for our patients and play a vital role in ensuring the smooth operation of our medical practice. As a Medical Receptionist, you will be responsible for managing patient interactions, administrative tasks, and contributing to a welcoming and professional environment that reflects our commitment to excellent patient care. able to speak Korean language can help but not essential.

For the right candiate, will train

Key responsibilities

- Greet patients warmly and professionally upon arrival, ensuring a positive first impression and comfortable experience
- Schedule and manage patient appointments efficiently using practice management software
- Process patient registrations and maintain accurate medical records in compliance with privacy legislation
- Handle patient enquiries and direct them appropriately to medical staff or other departments
- Manage telephones professionally, taking messages and routing calls to the relevant team members
- Process patient billing and insurance claims accurately and promptly
- Maintain a clean, organised and welcoming reception area
- Perform general administrative duties including filing, data entry and document preparation
- Liaise with patients regarding appointment reminders and follow-up information
- Support clinical staff by preparing patient files and ensuring medical records are complete
- end of the day,some cleaning duties maybe needed.

What we're looking for

- Proven experience as a medical receptionist or in a similar healthcare administrative role
- Proficiency with practice management systems and general office software




- Excellent communication and customer service skills with the ability to remain calm under pressure
- Strong organisational and time management abilities
- Attention to detail and accuracy in data entry and record-keeping
- Knowledge of medical terminology and healthcare administration practices
- Understanding of privacy and confidentiality requirements in healthcare settings, including compliance with relevant legislation
- Ability to multitask and prioritise effectively in a busy environment
- Professional demeanour and a genuine commitment to providing excellent patient care
- Current knowledge of billing and insurance processes in the Australian healthcare system (preferred)

What we offer As a casual team member at Firstcaredoctors, you will have the flexibility to manage your work schedule whilst contributing to a supportive and professional healthcare environment. We value our staff and offer a workplace culture that prioritises collaboration, respect and professional development. You will work alongside experienced medical professionals and be part of a team dedicated to delivering quality patient care.

About us

Firstcaredoctors is committed to providing accessible, high-quality medical care to the Brisbane community. Our practice is built on values of patient-centred care, professionalism and integrity. We maintain a welcoming environment where patients feel supported and confident in the care they receive. Our dedicated team works collaboratively to ensure every patient interaction reflects our commitment to excellence in healthcare delivery.

Apply now

If you are an enthusiastic and professional Medical Receptionist seeking casual work in a agile healthcare setting, we would like to hear from you. Please submit your application with your resume and a cover letter detailing your relevant experience.

📌 Medical receptionist (Brisbane)
🏢 Firstcaredoctors
📍 Brisbane