InOne Healthcare (InOne Imaging) is seeking a dedicated and compassionate Senior / Lead Receptionist – Imaging. This role is ideal for someone who is passionate about delivering exceptional patient care and providing a seamless front-of-house experience within a supportive and growing healthcare team. You will be the first point of contact for patients and play a key role in ensuring smooth clinic operations across our imaging services.
Key Responsibilities
- Coordinate and schedule imaging appointments in line with clinical requirements
- Process imaging referrals and maintain accurate, confidential patient records
- Welcome patients and manage check-in and check-out processes efficiently
- Respond to enquiries via phone, email, and in person with professionalism
- Provide clear preparation instructions for imaging procedures
- Support billing processes, including Medicare and private payments
- Liaise with radiologists, clinicians, and internal teams to ensure smooth workflow
- Maintain compliance with healthcare regulations, privacy standards, and clinic procedures
About You
- Passion for providing high-quality patient care and customer service
- Previous experience as a receptionist / admin team lead within the radiology industry
- Excellent communication and interpersonal skills
- Prioritizing tasks effectively
- Understanding of healthcare compliance, NDIS, or aged care (desirable)
Requirements
- Full working rights in Australia
- National Police Check (or willingness to obtain)
- Working With Children Check (or willingness to obtain)
- NDIS Worker Screening Check (or willingness to obtain)
- COVID-19 vaccination (as required)
Why Join Us?
Supportive, inclusive, and collaborative team environment Opportunity to contribute to meaningful, patient-focused work Ongoing training and career development Career growth within a growing organization