About the role

This is a hands-on coordination role for someone who understands that great SIL is not just about filling shifts and keeping houses running - it is about creating safe, consistent and genuinely person-centred supports that enable people to live the lives they choose. Reporting to the General Manager, you will oversee the day-to-day operation of SIL services, supporting participants, staff and stakeholders while ensuring services remain safe, responsive and compliant.

Key responsibilities

- Coordinate day-to-day SIL home operations, including rosters, staffing coverage, leave and on-call requirements.
- Support participant onboarding, transitions, house compatibility and assessment of support needs in consultation with participants, families, guardians, Support Coordinators and other stakeholders.
- Implement, monitor and review individual support/care plans, goals, risk assessments, behaviour support strategies and emergency plans.
- Ensure staff deliver supports in accordance with participant plans, risk/behaviour strategies and organisational procedures.
- Support participants with daily living, independence, community participation and achievement of personal goals.
- Monitor participant wellbeing, behaviour, health, safety and safeguarding concerns and ensure appropriate escalation and follow-up.
- Promote participant rights, dignity, choice, privacy, safety and independence.




- Coordinate with health and allied health professionals to support participant outcomes and continuity of care.
- Conduct regular SIL house audits, inspections and spot checks and address identified issues.
- Ensure participant documentation, care plans, risk assessments, emergency plans and other records remain current and audit-ready.

About you

- Minimum 5 years' experience working within disability services, including demonstrated experience in Supported Independent Living (SIL)
- Demonstrated leadership or coordination experience within disability services
- Strong working knowledge of the NDIS Practice Standards and quality and safeguarding requirements
- Demonstrated ability to coordinate rosters, staffing coverage, participant documentation and day-to-day SIL operations
- Solid communication, organisational and problem-solving skills
- Ability to build positive relationships with participants, families, guardians, Support Coordinators, allied health professionals and staff
- Current NDIS Worker Screening Clearance
- Current First Aid and CPR
- Current driver's licence

About United Spark At United Spark, we believe disability support should be person-centred, respectful and individualised. We want the people we support to be known - by their name, their goals and their story - and we expect our leaders to create teams that bring that philosophy to life every day.

📌 NDIS SIL Coordinator (Bathurst)
🏢 United Spark
📍 Bathurst