As the first point of contact for our patients, you'll play a key role in keeping our practice running smoothly. You will work across both of our practice sites: Wakefield Gardens Surgery in Ainslie and The Surgery on Manuka Terrace in Manuka.

Shifts are rostered Monday to Friday between 7.30am and 6.00pm, and Saturday 8.00am to 12.30pm on a casual basis, with flexibility to cover both sites as needed. This would include covering annual leave and short notice sick leave.

We're looking for a friendly, organised and reliable Casual Medical Receptionist to join our team, working across both of our practice sites:

- Wakefield Gardens Surgery — Ainslie
- The Surgery, Manuka Terrace — Manuka

Availability required

Monday to Friday, between 7.30am and 6.00pm

Shifts are rostered across these hours on a casual basis, with flexibility to cover both sites as needed.

About the role

As the first point of contact for our patients, you'll play a key role in keeping our practice running smoothly. Day‑to‑day responsibilities include:

- Greeting patients and visitors, and managing check‑in at reception
- Answering and directing phone calls




- Scheduling and confirming patient appointments
- Processing payments, invoices and Medicare/health fund claims
- Managing patient records and correspondence with accuracy and confidentiality
- Liaising with GPs, nurses and other staff to support daily clinic operations

What we're looking for

- Previous medical reception or healthcare administration experience is preferred, but not essential — training will be provided
- Excellent communication skills and a warm, skilled manner with patients
- Strong attention to detail and the ability to multitask in a busy environment
- Comfortable using practice management and Medicare software (or willing to learn)
- Reliable, punctual and able to work the required roster across both sites

What we offer

- Supportive and friendly team environment across two well‑established practices
- Casual hours — no two days the same
- Pay negotiable based on experience, in line with the relevant award

Only shortlisted applicants will be contacted.

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📌 Casual Medical Receptionist (Australian Capital Territory)
🏢 Wakefield Gardens Surgery
📍 Australian Capital Territory