The Prospect

Join the DKSH People Services team as our People Services Coordinator, with a primary focus on supporting the CROSSMARK business. In this varied role, you will coordinate key HR processes across the employee lifecycle, maintain accurate employee data and provide practical support to employees and leaders.

You will work closely with our HR Business Partners, Payroll and Talent Acquisition teams, giving you exposure to HR operations, systems, reporting, recruitment and broader people initiatives.

This role would suit an early-career HR professional who enjoys helping people, working with systems and data, and improving how things get done.

What You’ll Do

- Coordinate onboarding, employee changes, transfers, promotions and offboarding.
- Prepare employment contracts, variation letters and other employee documentation.
- Maintain accurate employee records and organisational data within our HR systems.
- Monitor the HR inbox and respond to employee and manager enquiries.
- Provide first-level guidance on HR processes, policies, leave and routine Award-related matters.
- Support HR reporting, data audits, governance activities and system workflows.
- Assist with recruitment activities, including advertising, interview coordination, reference checks and candidate administration.
- Coordinate induction activities and help create a positive experience for new employees.
- Maintain learning and compliance training records.
- Support employee engagement, recognition, wellbeing and company-wide initiatives.
- Assist with remuneration reviews, performance cycles, organisational changes and HR projects.
- Identify opportunities to simplify, automate and improve HR processes.

What You’ll Bring

- At least one year of experience in an entry-level HR role,



such as HR administration or coordination.
- A Certificate IV, diploma or tertiary qualification in Human Resources, Business Administration or a related discipline.
- Experience supporting employee lifecycle processes and handling confidential information.
- Strong attention to detail and a commitment to maintaining accurate records.
- Confidence using HR systems, employee databases and reporting tools.
- A working knowledge of Australian employment practices.
- Strong organisational skills and the ability to manage competing priorities.
- Confidence using Microsoft Office and learning new systems and digital tools.
- Clear written and verbal communication skills.
- A practical and customer-focused approach to supporting employees and leaders.

Experience with SAP SuccessFactors or recruitment coordination would be highly regarded.

About Us

At DKSH Group, we partner with some of the world’s most recognised brands and retailers. Our success is built on our people, and we are proud to have been recognised as a Great Place to Work for consecutive years. Why Join Us?

You’ll gain broad exposure across HR operations while receiving support and guidance from an experienced People Services team.

Perks and Benefits

- Hybrid working and work-from-home flexibility
- Monthly wellbeing days and wellbeing sessions
- Free and confidential Employee Assistance Program
- Company-paid parental leave for eligible employees
- A day off during your birthday month
- Novated leasing and exclusive employee discounts
- Premium office amenities, including a gym, Pilates, yoga and wellness facilities
- Onsite showers, bike storage, discounted parking and dry-cleaning services

If you’re ready for your next step in HR and want a role where you can learn, contribute and grow, apply now.

📌 People Services Coordinator (HR Coordinator) (Melbourne)
🏢 Crossmark
📍 Melbourne