Salary: Lucrative, depending on experience and qualifications An established business is seeking a motivated, organised and customer-focused Point of Sales Administrator & Office Administrator to join its team in Maitland.
This is a hands-on counter sales, customer service and office administration position. The successful candidate will assist call-in customers with placing stock orders, assist walk-in customers at the counter, process sales transactions, prepare quotations and invoices, and provide general administrative support to ensure the office runs efficiently.
Key Responsibilities
- Assist walk-in customers with counter sales, product enquiries and orders.
- Assist call-in customers with placing orders for stock.
- Process customer orders accurately and efficiently.
- Operate the Point of Sale (POS) system and process sales transactions.
- Prepare, capture and process quotations and invoices.
- Check stock availability and assist customers with product information.
- Handle customer queries, follow-ups and general correspondence.
- Maintain accurate customer, order and sales records.
- Perform general office administration, filing and data capturing.
- Assist with the smooth day-to-day running of the office.
- Work closely with the team to ensure efficient and professional customer service.
- Provide general sales and administrative support as required.
Minimum Requirements
- Previous experience in counter sales, sales administration or office administration.
- Experience assisting walk-in and telephone customers.
- Previous experience working with a Point of Sale / POS system.
- Computer literate with good Microsoft Office skills.
- Strong customer service and communication skills.
- Good organisational and multitasking abilities.
- Strong attention to detail and accuracy.
- Able to work independently and manage pressure effectively.
- Reliable, punctual and skilled.
- Comfortable working in a busy, customer-facing environment.
Advantageous
- Previous pool technical experience.
- Experience within the fibreglass, pool or related industry.
- Knowledge of fibreglass products and applications.
Ideal Candidate The ideal candidate will be confident dealing directly with customers both telephonically and face-to-face, comfortable handling counter sales and customer orders, and capable of balancing sales support with general office administration.
You should be hands-on, dependable, organised and willing to learn about the company's products and industry. This role would suit someone who enjoys a busy customer service environment and takes pride in keeping orders, sales transactions and administrative functions accurate and up to date.
📌 Point of Sales Administrator & Office Admin (Maitland)
🏢 Weskus Personeel
📍 Maitland
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