As a Sales & Customer Service team member you will be part of our Head office team. We are looking for someone with a friendly and positive can-do attitude who thrives on collaborating with colleagues to provide the best possible customer experience from initial enquiries through to the despatch of orders. This is a fantastic opportunity for someone who is passionate about offering customer solutions with the opportunity to learn more about customer service and sales in the Healthcare Industry.

Key responsibilities

Providing friendly and professional responses to customer queries via phone and email, referring to the wider team where appropriate

Quoting customers through our ERP system and providing supporting information on product choices and availability

Following up leads and quotes, including logging feedback on systems

Developing expertise in product knowledge for all existing and new products

Assisting walk-in customers with enquiries in a prompt and friendly manner





Maintain a clean and presentable retail display space

Supporting the warehouse team in order fulfilment and freight bookings

Supporting the wider team with quotations, sales orders, freight and account queries

Database management

About you

Minimum 2 years' experience in similar role preferably in rehab and medical equipment

Friendly & thrives in a team setting

Excellent interpersonal skills

Strong attention to detail

Excellent written and verbal communication skills

About us

Access Health is a family owned, leading supplier of rehabilitation and medical equipment to the healthcare market. Based in the Eastern suburbs and operating since 1978 we supply our goods across the country to hospitals, practitioners and members of the public.

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📌 Sales and Customer Support (Knox City)
🏢 Access Health
📍 Knox City