Hipcamp Inc. is hiring a Australia-based Support Guide on a 12-month contract to assist campers and Hosts with bookings, listings, and technical issues. You’ll work across phone, email and social media, resolving questions while explaining the rationale behind policy decisions.
We value empathy, solid written and verbal communication, and the ability to troubleshoot independently. The role is remote with a global team and requires 38 hours per week across Tue–Sat, with onboarding and structured
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📌 Remote Customer Support Guide — Hospitality & Tech (New South Wales)
🏢 Hipcamp
📍 New South Wales
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