Business: LifeHealthcare

Location:

Bowen Hills, QLD, AU, 4006

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Employment Type: Permanent Full Time

Quality Assurance Specialist

At LifeHealthcare, we’re on a mission to deliver life-changing medical solutions to patients across Australia and Current Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This role presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day.

About the Role

This is an exciting opportunity to join our team on a 12-month maternity leave contract based in North Ryde (Macquarie Park). Reporting to the Quality Assurance Manager, you will play a key role in supporting and maintaining our Quality Management System (QMS) and ensuring quality processes, product complaints, supplier communications, and compliance activities are managed effectively.

You will work closely with cross-functional teams to drive quality outcomes, support regulatory compliance, and contribute to a culture of continuous improvement.

Key Responsibilities

Manage product complaints and post-market surveillance activities

Coordinate device returns and supplier follow-up requests





Maintain non-conformance reporting and CAPA processes

Support document control, audits, and quality compliance activities

Administer eQMS systems, including user access and support

Prepare quality metrics, safety reports, and ad hoc analysis

Collaborate with cross-functional teams to resolve quality issues

Support continuous improvement initiatives and process enhancements

About You

Experience in a Quality, Compliance, or Quality Assurance role

Strong administration and Microsoft Office skills, particularly Excel

Excellent analytical and problem-solving abilities

Strong communication and stakeholder management skills

Ability to prioritise, multitask, and work across multiple teams

Continuous improvement mindset with high attention to detail

Desirable

Experience in the medical device, healthcare, pharmaceutical, or other regulated industry

Knowledge of ISO 9001 and/or ISO 13485 quality standards

Internal auditing experience

Experience using Q-Pulse or a similar electronic Quality Management System (eQMS

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

Health insurance discounts

Career opportunities across the EBOS MedTech portfolio of companies

Generous parental leave

Employee referral programs

Option to purchase additional leave

Volunteer leave

Flexible work arrangements

Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, and be part of EBOS MedTech and it’s portfolio of companies that are changing lives together, starting with you.

📌 Quality Assurance Specialist (Bowen Hills)
🏢 Ebos Group
📍 Bowen Hills