At LifeHealthcare, we’re on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This role presents a fantastic chance to be part of a high-performing team and make a meaningful difference every day.

About The Role

This is an exciting opportunity to join our team on a 12-month maternity leave contract based in North Ryde (Macquarie Park). Reporting to the Quality Assurance Manager, you will play a key role in supporting and maintaining our Quality Management System (QMS) and ensuring quality processes, product complaints, supplier communications, and compliance activities are managed effectively.

You will work closely with cross-functional teams to drive quality outcomes, support regulatory compliance, and contribute to a culture of continuous improvement.

Key Responsibilities

- Manage product complaints and post-market surveillance activities
- Coordinate device returns and supplier follow-up requests
- Maintain non-conformance reporting and CAPA processes
- Support document control, audits, and quality compliance activities
- Administer eQMS systems,



including user access and support
- Prepare quality metrics, safety reports, and ad hoc analysis
- Collaborate with cross-functional teams to resolve quality issues
- Support continuous improvement initiatives and process enhancements

About You

- Experience in a Quality, Compliance, or Quality Assurance role
- Strong administration and Microsoft Office skills, particularly Excel
- Excellent analytical and problem-solving abilities
- Strong communication and stakeholder management skills
- Ability to prioritise, multitask, and work across multiple teams
- Continuous improvement mindset with high attention to detail

Desirable

- Experience in the medical device, healthcare, pharmaceutical, or other regulated industry
- Knowledge of ISO 9001 and/or ISO 13485 quality standards
- Internal auditing experience
- Experience using Q-Pulse or a similar electronic Quality Management System (eQMS

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

- Health insurance discounts
- Career opportunities across the EBOS MedTech portfolio of companies
- Generous parental leave
- Employee referral programs
- Option to purchase additional leave
- Volunteer leave
- Flexible work arrangements
- Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, apply now and be part of EBOS MedTech and it’s portfolio of companies that are changing lives together, starting with you.

📌 Quality Assurance Specialist (Queensland)
🏢 LifeHealthcare
📍 Queensland