Reporting to the R&D; Director, you will take ownership of quality and product compliance across the business. This is a hands-on leadership role combining quality systems, product compliance, regulatory requirements and continuous improvement, while leading a small technical team and working closely with R&D;, suppliers, regulators and certification bodies.
Key responsibilities
- Leading the Quality Assurance and Product Compliance teams across Australasia
- Establishing, implementing and maintaining Quality Management Systems (QMS)
- Maintaining AS/NZS ISO 9001 certification and delivering internal audit programs
- Managing the Non-Conformance Report (NCR) system and corrective actions
- Ensuring products comply with applicable standards and regulatory requirements
- Overseeing compliance across electrical safety, EMC, fire performance and related requirements
- Managing product registrations and certification schemes including EESS, GEMS/MEPS and ActivFire
- Maintaining Supplier Declarations of Compliance and certification renewals
- Managing warranty-related activities and identifying opportunities to reduce warranty costs
- Working with internal teams, suppliers, regulators and certification bodies to improve quality and compliance outcomes
About you
- Demonstrated experience in Quality Assurance, Product Compliance or a related management role
- Strong working knowledge of ISO 9001 Quality Management Systems
- Formal training in quality processes, auditing and quality management systems
- Qualifications and/or experience in engineering or a related technical discipline
- Experience managing regulatory compliance and certification programs
- Leadership experience managing technical or specialist teams
- Strong stakeholder management, organisation and problem-solving capability
- A practical, continuous-improvement mindset and strong attention to detail
- Experience with ISO 17025, electrical product compliance, technical drawings/specifications or related certification schemes would be highly regarded
About us Our client is a global leader in electrical and digital building infrastructure products, with a broad portfolio of recognised brands across the Australian market.
Benefits
- Senior ownership of QA and product compliance across ANZ
- Broad exposure across multiple products, brands and technical stakeholders
- Supportive, cooperative working environment
- Reward and recognition program
- Free on-site parking, including EV charging options