About this opportunity We are seeking an experienced Recovery & Wellbeing Coach to join our Group Health & Safety team. In this role, you'll partner with leaders, employees, healthcare providers and claims agents to support safe and sustainable recovery outcomes for employees experiencing work and non-work-related injuries or illness.
This is a highly collaborative role that supports multiple Pact sites and will require regular travel across NSW and interstate as needed.
Your Key Responsibilities Will Be To
- Manage workers compensation and injury management cases from end to end
- Develop and implement individual recovery and return-to-work plans
- Proactively identify and address barriers to recovery and return to work
- Liaise with employees, managers, healthcare providers, rehabilitation consultants and claims agents
- Coordinate and monitor early intervention and onsite physiotherapy programs
- Facilitate case conferences, claims reviews and strategic stakeholder meetings
- Provide injury management guidance and support to sites across the business
- Maintain accurate injury and claims records and reporting
- Support the implementation of Group wellbeing and injury management initiatives
Your Skills And Experience To be successful in this role, you’ll have:
- Experience in injury management, workers compensation or return-to-work coordination
- Robust knowledge of workers compensation and relevant legislation
- A background in allied health, health and safety, rehabilitation or a related discipline
- Exceptional stakeholder management and communication skills
- The ability to manage multiple cases and competing priorities
- Strong administrative and reporting capabilities
- Strong general IT skills – Microsoft Excel and word
- Experience using injury management systems (SolvInjury experience highly regarded)
- A current driver's licence
- Ability to work autonomously and as part of a team