This is a hands-on retail role for someone who takes pride in exceptional customer service, sales and maintaining a beautifully presented store. As a trusted key holder, you will be given responsibility for opening the boutique and supporting its day-to-day operation at Stop Staring Boutique, a well-established designer consignment boutique in South Yarra, specialising in curated pre-loved luxury fashion including Chanel, Louis Vuitton, Gucci, Dior and Prada.
Key responsibilities
- Delivering exceptional, personalised customer service to clientele
- Building relationships with customers and consignors
- Driving sales and helping customers discover and style pieces from the collection
- Supporting the day-to-day operation of the boutique
- Undertaking store opening procedures as an authorised key holder, including security and alarm procedures
- Assisting with the intake, preparation and presentation of designer consignment items
- Supporting stock control, inventory management and comparative pricing research
- Merchandising and maintaining a premium in-store presentation
- Processing sales accurately and following store procedures
- Supporting loss prevention and the security of high-value merchandise
About you
- Minimum 2–3 years' fashion retail experience
- Senior sales or luxury retail experience highly regarded
- A genuine interest in designer and luxury fashion
- Strong sales and customer service capability
- Confidence working independently and taking responsibility for the store when required
- Excellent communication and presentation skills
- Ability to build genuine relationships with customers and consignors
- Strong attention to detail, particularly when processing sales and handling high-value merchandise
- Reliable, organised, proactive and trustworthy
- Willingness to take ownership of maintaining store presentation and standards
About us
Stop Staring Boutique is a well-established designer consignment boutique in South Yarra, specialising in curated pre-loved luxury fashion including Chanel, Louis Vuitton, Gucci, Dior and Prada.
Advantages
- Opportunity to develop specialist knowledge of the luxury fashion resale and consignment market
- Work hands-on with designer fashion from some of the world's leading luxury houses
- Build relationships with high-value customers and consignors
- Develop styling, merchandising and luxury selling capabilities
- Learn more about the operational side of a specialist consignment business
- Work closely with the owners of an established independent boutique
- Be part of a growing and evolving business
- Potential to develop well beyond senior retail sales with opportunities to take on greater operational and leadership responsibilities as the business grows
📌 Sales Associate (South Yarra)
🏢 Stop Staring Boutique
📍 South Yarra
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