Number of Positions Available: 5

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.

We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find current ways and places where we can make a difference.

From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Support Worker – Mt Isa

Location: Mt Isa

Employment: Casual

Classification: SCHADS Level 3

Make a Difference Every Day

Are you passionate about supporting people to achieve positive change in their lives? Join The Salvation Army as a Support Worker and play an important role in creating a safe, respectful and supportive environment for people on their recovery journey.

Working within our participant-led model of care, you'll provide practical support, encouragement and connection to help participants build confidence, stability and independence.

What You'll Do

- Provide a warm and responsive first point of contact for participants and respond appropriately to urgent needs.
- Work alongside senior team members to identify, manage and prevent potential high-risk situations.
- Facilitate daily programs and activities, including social activities, Spirit Lifter and information sessions.
- Provide practical information, guidance and support based on individual participant needs.
- Build positive, trusting relationships that encourage self-determination and active participation.
- Support participants to implement their individual case plans in line with TSA's model of care.




- Encourage participation in recovery goals and connect participants with appropriate services and community supports.
- Contribute to activity risk assessments and communicate appropriate risk mitigation strategies to management.
- Promote a safe, inclusive and respectful setting for all participants.

What You'll Bring

- A relevant Certificate-level qualification; or Relevant industry experience and/or on-the-job training; or A relevant Diploma-level qualification.
- Current First Aid Certificate.
- Current Driver's Licence.
- Blue Card (Working with Children Check) - required for Mt Isa and Townsville roles.
- Strong communication and interpersonal skills.
- The ability to work collaboratively while also supporting participants to develop independence and self-determination.

What we offer

- Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free)
- Flexible onsite working arrangements.
- Access to EAP and health & wellness initiatives
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About Us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.

We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

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📌 Support Worker (Mount Isa City)
🏢 The Salvation Army
📍 Mount Isa City