Department: National Disability Insurance Agency

Estimated start date : 28 September 2026

Contract duration: 12 months+ 12 months extension

Experience level : EL1 equivalent

Location of work : QLD, ACT, VIC, NSW, SA

Working arrangements : Hybrid

Maximum hours : 37.5 hours per week

Security clearance : Must be able to obtain Baseline The NDIA, Technology Services Division is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the National Disability Insurance

Scheme. We are seeking a highly skilled and energetic Senior Integration Analyst to join the Technology Services Division (TSD). You will provide integration analysis, specification, design, and agile collaboration skills to enable the development and implementation of solutions which improve the NDIS through a better Participant experience and a more effective Scheme.

Key duties and responsibilities

Responsibilities of the role include but are not limited to:

- Maintain subject matter expertise within a range of business domains relevant to the

NDIA/TSD projects.
- Maintain subject matter expertise across legacy systems and processes, as well as those being created by the NDIA and TSD.
- Understand and contribute to the TSD Capability Model.
- Draft business analyst artefacts and documents that may include Epics and User Stories,

User Interface requirements risk analysis, scope modelling, and sequence diagrams for review by senior staff.
- Undertake quality management tasks such as peer and quality reviews of specifications and design documents and participate in project reviews, ensuring designed solutions meet business requirements.
- Undertake some basic project management activities including status tracking, risk and issue management.
- Provide support on stakeholder management, assisting the team to engage with stakeholders to understand cross-business functions, being the conduit between the systems delivery team

(including DHS and other vendors) and relevant NDIA business units.




- Examine and organise requirements to discover and record dependencies, relationships and identify logical process and implementation sequences.
- Identify potential issues or risks, track problems, suggest alternatives and escalate as appropriate.
- Facilitate & run requirements gathering workshops with Business BA and UX/UI team where applicable.
- Create ‘as is’ and ‘to be’ business process diagrams and models.
- Provide input into UX/UI designs.
- Create and write/co-write the Epics and User Stories with the business and independently,

inclusive of validation/acceptance criteria.
- Liaise with UX/UI team for relevant UX/UI inputs to your projects.
- Review and improve Epics and User Stories with both Business and ICT Stakeholders.
- Seek both Business, TSD and DHS solution provider/s acceptance of confirmed requirements ‘sign off’.

Essential criteria

1. 5 to 6 years’ experience working as a Business Analyst delivering enterprise solutions via

technology providers in complex programs and projects.
1. Demonstrated experience and skills in requirements elicitation and definition and developing

business analyst artefacts and documents using Agile methodologies e.g. Epics and User Stories, Scrum or Kanban boards, User Interface requirements risk analysis, scope modelling, and sequence diagrams.
1. Demonstrated experience facilitating workshops with senior and multidisciplinary

stakeholders.
1. Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and

similar methods to co-ordinate and assure systems delivery outcomes.
1. Demonstrated experience undertaking quality management activities such as peer and

quality reviews of specifications and design documents and participation in solution reviews, ensuring designed solutions meet business requirements.

Please let us know if this role interests you. Even if your experience doesn’t match every skill listed, we’d still love to hear from you. Feel free to send us your CV, and we’d be happy to connect and have a chat about the prospect.

📌 Senior Integration Analyst (Australia)
🏢 IRISIND Services
📍 Australia