Coast Wide Training Solutions supports Registered Training Organisations (RTOs) across Australia with regulatory compliance, RTO administration and quality systems. We're looking for a motivated, self-directed RTO and aXcelerate admin professional to support our VET Administration and Compliance Consultants who work directly with clients to provide our specialised support services.

What you'll be doing:

RTO Administration Support

- Supporting our VET Administration Consultant and client representatives to implement RTO administrative, student and course management solutions that improve efficiency

- Assisting with external student enrolment and registration, including eligibility checks, processing applications, and managing enrolment records

- Analysing external Student Management Systems and associated data related to student outcomes, compliance records and regulatory reporting

RTO Compliance Support

- Supporting our VET Compliance Consultant with Training and Assessment Strategy development, assessment validation, and trainer/assessor competency mapping

- Assisting with internal audits to assess the quality and effectiveness of training programs and administrative processes

- Researching VET regulatory and state-based compliance requirements and RTO obligations

Internal Systems Administration

- Managing internal systems including the admin email inbox and overseeing our own online course enrolments in aXcelerate - tracking student progress, and managing student queries and completions

Internal Support





- Providing professional administrative assistance to our consultants

- Reviewing and updating our Quality Management System and associated documents, including policies, procedures, forms, tools and templates

- Assisting with the development of our non-accredited professional development programs

What you'll bring:

- At least 1 year of RTO administration and student management experience

- Proficiency in aXcelerate is a must. eSkilled, VETtrak, or similar SMS/LMS platforms will be highly regarded

- Understanding of state-based funding and reporting requirements (NSW and QLD as a minimum)

- Excellent written and verbal communication, and solid document control and proofreading skills

- A genuine home office setup and the discipline to work autonomously

- Certificate IV in Training and Assessment will be highly regarded

The details:

- Casual position, 15-20 hours per week, Monday to Friday during business hours

- Fully remote, work the hours that suit you within that window

- Paid under the Educational Services (Post-Secondary Education) Award (MA ), Level 3.2, $43.00 per hour plus 12% superannuation

- 3-month probation period

This is a genuine opportunity to build a career in RTO administration and compliance, working alongside experienced consultants supporting RTO clients across the country.

To apply , submit your resume and a cover letter telling us about your relevant experience and why you're the right fit.

📌 VET Administration & Compliance Assistant (Newcastle)
🏢 Coast Wide Training Solutions
📍 Newcastle