As the Senior Receptionist, this role offers an organised and customer focused person the opportunity to step up and take on more operational responsibility. This role is Full time or Part-Time.
Reporting to and supported by the Chief Executive Officer, your role will be varied and involves:
- Medical Experience Is Essential
- Full Understanding of Medicare Billing Requirements
- People Management
- Ability to Manage a Busy Front Desk Environment
- Overseeing General Practice Processes
- Patient Billing and Reporting
- Medical Terminology
- Knowledge of RIS and PACS Systems are Essential
In addition you will:
- Drive the efficient performance of the Front Desk
- Ensure clinical records are complete and accurate
- Ensure timely collection of payments from Medicare, TAC, insurers and others
- Produce required reports and make recommendations
- Input to employee rosters in line with Practice requirements
- Be the point of contact for Medical referrers and health care providers
- Knowledge of medical billing and production of reports
- Genuine empathy for patient welfare and superior customer service by “leading by example” and ensuring staff adhere to best practice standards
- Excellent relationship building skills and the ability to promote and grow the patient flow into the practice
- A sense of fun, drive and passion about your work, is a true team player
Experience in working in a Radiology Practice is not essential but is a distinct advantage and will be highly regarded. If this sounds like you, we would love to hear from you.